SSI is a community organisation and social business that supports newcomers and other Australians to achieve their full potential. We work with all people who have experienced vulnerability, including refugees, people seeking asylum and culturally and linguistically diverse (CALD) communities, to build capacity and enable them to overcome inequality. Our vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families reach their potential.
PURPOSE OF THE ROLE
The Data Analyst will prepare reports to monitor the programs performance against the set KPIs and contractual requirements and other targets as set by the management. This position also provides technical advice and support for Employment Services staff at all sites within the service.
Your main duties will include:
- Ensure that employment and enterprise services programs data is entered in an accurate and timely manner
- Manage and maintain data quality error detection system and Perform ad-hoc queries of the relevant database as required
- Assist in data security and integrity by participate in quality assurance projects as required
- Assist in maintaining employment and enterprise services data management systems and resolving technical and data problems of the Salesforce CRM identified by service staff
- Prepare reports to monitor the programs performance against the set KPI and contractual obligations
ABOUT YOU- Selection Criteria
You would be an experienced Data with previous experience using Salesforce CRM as essential. You will have highly developed computer literacy and MS Office skills (intermediate level required). High level of written skills and data reporting as well as Well-developed analytical and organisational skills will be highly important for you to succeed in this role. Your ability to work under pressure and multi-task whilst being a self-motivator with initiative would be highly desirable.
WHAT WE OFFER
We have a fantastic benefits package that promotes work/life balance; something we are very passionate about! This includes a fortnightly Accrued Day Off (ADO) for full time staff, flexible working arrangements and generous salary packaging options so you can increase your take home pay!
We offer the opportunity to engage in meaningful work that makes a real difference to the lives of our clients, their families, carers, and communities.
SSI is passionate about social justice and diversity and is committed to being an EEO employer. We embrace diversity in our workforce and encourage applications from culturally and linguistically diverse backgrounds, including those from Aboriginal, Torres Strait Island heritage and people with lived experience of disability.
We strongly believe in protecting the safety and well-being of children and vulnerable communities and take child protection very seriously. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.
If you require a reasonable adjustment please email [email protected]
Applications close date: 17th May 2019