OPERATIONS OFFICER

Personnel Area: Transport for Brisbane 

Branch: Commercial and Contract Services

Salary Range: Band 5 $95,346 - $108,078 + Superannuation

(Remuneration stated is for full-time positions) 

Work type: Permanent Full-time

Location: Brisbane Square

Our Business

Transport for Brisbane is a division that brings together Commercial and Contract Services, Engineering and Asset Management, Strategy and Network Services, Transport Operations and Future Transport Readiness. Together, these branches help keep our city moving. 

Whether by bus, CityCat or ferry, e-bike or e-scooter, and soon - Metro, our division manages bus contracts with Translink, ferry, e-mobility scheme and personalised public transport operators, that enable us to support the transport choices of Brisbane residents and visitors. 

Our Branch:

The Commercial and Contract Services Branch provide contract, business and commercial management for Transport for Brisbane. This includes management of the Divisional budget and finances, management and delivery of long term, strategic public transport and contracts such as the bus contract and Metro with the Queensland government, delivery of ferry services, ferry fleet asset management, significant advertising contracts, e-mobility and Personalised Public Transport (PPT).

The Role

The Operations Officer plays a pivotal role by delivering comprehensive administrative and operational support of the ferry contract. This role will assist with ensuring service delivery obligations under the contract are met for ferry facilities and vessel operations. You will be joining a supportive close-knit team with diverse and interesting work (no two days will be the same!), with the opportunity to be involved in a range of exciting project work.

Key responsibilities include:

• review and maintain operator reports, dashboards and contract registers
• prepare correspondence and respond to requests for information from internal and external stakeholders
• process invoices, prepare monthly accruals and support with budgetary reporting
• support with contract and systems administration, including safety and incident reporting
• conduct site inspections and audits across the ferry network.

About You 

To be successful you will have: 

• administrative ace with meticulous attention to detail and a knack for juggling multiple priorities
• ability to analyse and interpret legislation and contracts
• strong document and systems management
• process driven with a commitment to seeing tasks through to completion
• knowledgeable in invoicing and budgeting within a service-oriented setting
• analytical, research, and problem-solving skills
• experienced in managing relationships, with strong interpersonal, consultation, and negotiation abilities
• strong written and verbal communication skills for diverse audiences.

Benefits of working for Council include:  

• flexible working hours, and flexible arrangements  
• free gym and wellness centre  
• award winning superannuation fund  
• generous leave provisions  
• competitive salary.   

Benefits of working for Council: CLICK HERE 

How to apply: Click on the 'I’m interested' button to complete your online application. Please upload a tailored resume and one-page cover letter demonstrating your suitability to the position.  

This role will require a Criminal History Check.  

For more information: Please call Larissa Robl on 07 3178 4280

Closing Date: Sunday 6 July 2025 at 11:55pm AEST   

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.