APPLICATIONS PORTFOLIO MANAGER

Personnel Area: Organisational Services

Branch: Information Services

Salary Range: Band 8: AUD: $139,957.00 to $151,454.00 per annum plus superannuation

Contract Type: Permanent Full-Time

Location: Brisbane Square

Our Business

Brisbane City Council is Australia’s largest local government, with more than 9,000 employees, an annual budget of almost $4 billion and assets in excess of $34 billion. As an organisation we are dedicated to ensuring the Brisbane of tomorrow becomes even better than the Brisbane of today. We nurture innovation, value sustainability, and support strong economic growth.

Our Branch

Information Services Branch (ISB) supports and enables nearly all of Council’s day-to-day activities and services through efficient, flexible and innovative ICT solutions. ISB leads the ICT strategy that supports the business objectives of Council as a whole, as well as information management and ICT service delivery in Council.

The Role

The primary objective of the Application Portfolio Manager role is to ensure comprehensive application management services. Success in this role requires building and maintaining key relationships across a diverse group of stakeholders, including managing a suite of vendors to ensure optimal service management for your applications. Familiarity with service management frameworks such as ITIL, along with exceptional leadership and influencing capabilities, is essential. You will serve as a trusted advisor to Council stakeholders.

Reporting to the Application Services Manager, this role offers a reasonable degree of autonomy while necessitating close collaboration with team members and customer service delivery teams to manage dependencies and establish key priorities.

To be successful you will have:

• strong experience in service management and ICT operational processes, in-particular ITIL Application Management
• proven experience in end-to-end lifecycle management for applications across a range of service models. This includes establishing and maintaining application roadmaps
• proven ability to manage multiple vendors, ensuring Council’s needs are captured in product roadmaps and vendor SLAs are managed
• demonstrable experience to build key relationships with wide range of stakeholders
• proven ability to engage and understand customer business needs and user requirements ensuring strategic alignment is established and communicated
• ability to manage financial administration related to service delivery
• exceptional leadership and influencing capabilities including evidence of capabilities in Council’s Leadership Blueprint

The successful candidate will be added to an on-call roster which involves being available on-call including outside of normal business hours and the potential of work outside business hours.

This role requires a Criminal History Check for preferred candidates.

You may be required to undertake a pre-employment medical assessment to assess your ability to perform the genuine occupational requirements of the role.

Working in Council means delivering excellent customer service to the people of Brisbane. 

How to apply: Click on the 'Apply' button to complete your online application. Please upload your current resume and covering letter (no more than one page) that demonstrates how you meet the key requirements of the role related in the position description.

Benefits of working for Council include:

• flexible working hours, and flexible arrangements
• free gym and wellness centre
• award winning superannuation fund
• generous leave provisions
• competitive salary, trade allowances and penalty rate provisions 

Benefits of working for Council: CLICK HERE

How to apply:  Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position.

For more information: Please call Dim Amarandos on (07) 3178 5894 or via email dimitrios.amarandos@brisbane.qld.gov.au

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.

Application Closing Date: Monday 5th May 2025 at 11:55PM AEST

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and since 2018 has been recognised with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.