WARD OFFICER

Personnel Area: City Administration and Governance

Branch: Governance, Council and Committee Services

Salary Range: AUD $82,582.00 - $91,307.58 + superannuation

(Remuneration is based on full-time positions)

Work Type: Part-time, 2 days per week (Thursday and Friday)

Duration: Fixed term contract up until the next quadrennial election of May 2028 with the possibility of extension

Location: Enoggera Ward Office

Ward Officer – Enoggera Ward Office

A unique opportunity exists for a highly motivated, customer focused person to join the Enoggera Ward Office as a Ward Officer. As part of a small team, your role will be to ensure the effective administrative and secretarial operation of the Councillor's Ward Office as well as liaising effectively with the community, residents and other stakeholders in their interactions with Brisbane City Council. Additionally, you will be responsible for updating social media platforms to promote a range of events and services to connect with the community in a positive way.

Key responsibilities include:

• ability to provide high level secretarial and administrative support
• managing a shared inbox and greeting residents as they enter the office
• previous experience in database usage
• proficient in Microsoft Office
• commitment to providing excellent customer service
• well-developed interpersonal, oral and written communication skills
• ability to work both autonomously and as a member of a small team
• highly developed time management and prioritisation skills
• experience dealing with sensitive information in a confidential and appropriate manner
• strong attention to detail
• willingness to positively contribute to team direction
• the ability to compile and create business reports, information sheets, presentations and correspondence (emails and letters including unaddressed and direct mail)
•  the ability to assist with marketing communications, including managing social media channels, maintaining website content, creating e-newsletters, and drafting articles for local print publications.
• Coordinate local community events (as directed by the Councillor), including booking venues and suppliers, coordinating logistics, and executing advertising and promotional activities. Examples include mobile offices, Movies in the Park, new park celebrations.

Your willingness and enthusiasm to get the job done, will contribute to the overall effective operation of the Enoggera Ward Office. The ideal candidate will show resilience, empathy and work well within a small team.

This role will include occasional after hours or weekend work by agreement.

Please consider the full position description and tailor your cover letter and resume to outline your suitability.

Benefits of working for Council: CLICK HERE

How to apply: Click on the 'I’m interested' button to complete your online application. 

Working in Council means delivering excellent customer service to the people of Brisbane. 

This role will require a Criminal History Check.

For more information:  Please email Dim Amarandos via dimitrios.amarandos@brisbane.qld.gov.au

Closing Date: Thursday 22^nd May 2025 at 11.55PM AEST

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.