Team Leader, Security Operations

• Shape a new role and be a vital part of a close-knit security management team.
• Help design how security operations are delivered in a growing university environment.
• Opportunities to contribute ideas, lead initiatives and enhance your leadership skills.

Join a vibrant, forward-thinking university where community safety, wellbeing, and customer-focused services are at the forefront of operations. As part of our Security Management Team, you’ll help shape a secure environment across a diverse university footprint, including new accommodation precincts as well as a new Campus on the Central Coast.

The Role

We are seeking a proactive and experienced Leader of  Security Operations to oversee the day-to-day security operations across the university’s Callaghan, Ourimbah, Central Coast, Newcastle City and remote campuses. This is a newly created role to meet the demands of our expanding campus network and 24/7 operations.

Reporting to the Senior Manager, Campus Security, you will lead the operational delivery of all security services and systems, manage contracted security teams, and act as a key escalation point for emergencies and critical incidents. You’ll also step into the role of Chief Warden in the Senior Manager’s absence and play a crucial role in refining and evolving our customer-centric security model.

Key Responsibilities

• Manage daily operations of 24/7 contracted security services across multiple campuses.
• Lead a large, contracted team of security professionals.
• Coordinate emergency response and critical incident management.
• Oversee and improve operational procedures, policy implementation, and compliance.
• Liaise with external stakeholders including local and federal authorities / groups, and emergency services.
• Conduct, review and implement initiatives identified through security risk assessments and audits.
• Deliver a high-level customer service approach and promote a culture of safety and security across the organisation.
• Support budget oversight and contractor performance evaluation.
• Contribute ideas and initiatives to improve Campus Security service delivery initiatives.  

This role requires participation in a rotating after hours on-call roster responsibilities

This continuing position is full time at a HEW 8 Higher Education Level located at Callaghan Campus. You will be required to work from other campuses at the direction of the Senior Manager, Campus Security and more broadly the University.

About you

You are an experienced security professional who thrives under pressure and is confident leading diverse teams in complex environments. You’re motivated to build relationships, drive continuous improvement, and contribute to a high-performing, customer-focused team.

You’ll have:

• Significant experience in security operations, ideally in a large, complex university setting.
• Proven ability to manage and supervise contract teams and large-scale operations.
• Strong knowledge of security systems, emergency response, and security risk management.
• Experience handling emergencies and critical incidents.
• Excellent communication and stakeholder engagement skills.
• A customer service mindset and collaborative approach.
• Flexibility to work on a rotating roster and be on-call for after-hours escalation.
• A current NSW Class 2A Security Licence.

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision and our values of excellence, equity, engagement and sustainability, the University of Newcastle’s Looking Ahead Strategic Plan 2020-2025 outlines the University’s commitment to delivering an exceptional student experience and serving our communities. 

For more information click here – Our Uni. 

What we offer

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively. 

These include: 

• The remuneration for this position is pro-rated from $116,596 - $ 136,030 p.a. + superannuation and is commensurate with skills and experience
• 17% super and salary packaging
• Additional University Holiday days, generous personal leave and parental leave, annual leave loading and additional purchased leave scheme
• Discounts in private health insurance, gym memberships, software, travel and more
• Wellbeing programs

Your next steps 

Please visit here for a guide on how to apply for a role. 

If viewing this on a job board other than the University's please click ‘Apply’ to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy before commencing your application. 

Your application must include: 

• Your resume
• A cover letter outlining your motivation to apply for this opportunity
•  A statement addressing the Essential Criteria listed below demonstrating your qualifications and experience with examples.

1. Qualifications and or extensive experience and management expertise; or an equivalent combination of relevant experience and/education/training.
2. Possess strong management skills, excellent communication and interpersonal skills with demonstrated capability to work under pressure in a complex organisation.
3. In-depth knowledge of security protocols and security risk management and experience managing security contractor performance.
4. Demonstrated extensive experience in developing and maintaining excellent customer relationships.
5. Highly developed analytical skills with attention to detail and a proven ability to develop creative solutions to complex problems.
6. Proven experience in addressing emergencies and critical incidents with a highly organised and methodical approach and attention to detail use of initiative.
7. Possess a current unrestricted Class C NSW drivers’ licence and Class 2A Security licence.
8. Demonstrated ability to strengthen and integrate Equity and Diversity, Health and Safety, WHS principles and the capacity to implement relevant plans and policies.

DESIRABLE CRITERIA

1. Previous experience working with a large Security team within a complex, multicampus university environment.

To ensure that your application receives full consideration, it's important to structure and address the selection criteria outlined in the application process. This helps us better understand your experience and suitability for the role. We appreciate your attention to this matter and look forward to reviewing your application.

Please upload your Cover Letter and response to the requested Criteria as one PDF document.

For specific position enquiries, please contact Jamie Daniluck, Senior Manager, Security 4985 4023 or via email Jamie.Daniluck@newcastle.edu.au

Having Difficulties? Please reach out to us: employment@newcastle.edu.au

Closing date: Sunday 13^th July 2025 11:59pm AEST

We are excited to be Looking Ahead with you

#LI-KG1