Head of Delivery Practices

The Role

As Head of Delivery Practices, you will play a pivotal role in supporting the Associate Director, Delivery, and the broader Digital Technology Solutions (DTS) team. You will provide strategic leadership to uplift delivery maturity, embed best practices, and enable transformation across the University.

In This Role You Will

• Define and evolve the vision for Delivery, Change Management, and Business Analysis practices.
• Establish governance structures to ensure consistency and quality across delivery initiatives.
• Develop and embed frameworks and methodologies (Agile, Waterfall, hybrid models).
• Lead training, certification, and mentoring programs.
• Build and nurture communities of practice to foster collaboration and innovation.
• Champion delivery excellence through KPIs and performance measures.
• Act as a trusted advisor to senior leaders on delivery, business analysis and change best practices.
• Drive improvement initiatives based on feedback and industry trends.

This continuing position is full time and will be located onsite at the Callaghan Campus (Awabakal land).

How will you inspire us? About You

You are a strategic leader who thrives on driving transformation, uplifting capability, and building strong, collaborative partnerships across complex environments.

 You will have:

• Proven ability to build collaborative relationships and networks that deliver mutually beneficial outcomes.
• Extensive experience leading delivery, change management, and business analysis practices at an organisational level.
• Deep knowledge of delivery and change methodologies (Agile, Scrum, Waterfall, SAFe, Prosci) and business analysis frameworks (e.g., BABOK).
• Demonstrated success in developing and implementing governance, standards, and capability uplift programs.
• Exceptional leadership, facilitation, and stakeholder engagement skills to influence and drive transformation.

What We Offer

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively.

These Include

• Competitive salary commensurate with experience and qualifications.
• 17% superannuation and salary packaging.
• Additional University holidays, generous leave entitlements, and wellbeing programs.
• Discounts on health insurance, gym memberships, software, travel, and more.

For more information on benefits and conditions, please follow this link.

About Our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision are our values of excellence, equity, engagement and sustainability.

Your next steps Important Information Before You Apply

If viewing this on a job board other than the University's please click ‘Apply’ (or equivalent) to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy from the Related Documents section before commencing your application.

Applications for this position will only be accepted from those with Australian residency or a valid work permit.

Your application must include:

• Current resume/CV including qualifications and relevant training; and
• Cover letter outlining your motivation and addressing each of the criteria listed below, using an example for each to demonstrate: 

1. Ability to build and develop relationships and networks in a consultative and collaboratively manner forming mutually beneficial partnerships.
2. Extensive experience in establishing and leading delivery, change and business analysis practices.
3. Deep understanding of delivery and change methodologies (Agile, Scrum, Waterfall, SAFe, Prosci), and business analysis frameworks (BABOK, etc.).
4. Proven ability to develop and implement governance, standards, and capability uplift programs.
5. Strong leadership, facilitation, and stakeholder engagement skills.

Your Cover Letter should not exceed 4 pages (approximately 2,000 words).

Our assessment process

Typically candidates that progress beyond the shortlist stage can expect to undertake the following (minimum) assessment activities as part of the recruitment process:

• Interview (an ‘in person’ interview will be conducted as part of the process)
• Referee checks
• Pre-employment checks as appropriate to the role

Our University is committed to creating a safe, respectful, and inclusive environment for every member of our community. This commitment is central to our values and our efforts to build a diverse workforce where everyone can thrive.

As part of this, and in alignment with the National Higher Education Code to Prevent and Respond to Gender-Based Violence 2025, from 1 January 2026, the University will also consider gender-based violence risk factors as part of our recruitment processes.

The completion and return of the University’s Gender-based Violence Declaration Form will form part of the pre-employment checks for this position and any offer of employment will be conditional upon review by the University.

Our adherence to the Code is about more than compliance—it’s about living our values. Together, we can ensure our University remains a place where respect, safety, and inclusion are non-negotiable.

For specific position enquiries, please contact, Sam O’Connor, Senior Manager Change and Projects, Digital Technology Solutions via email sgb160@newcastle.edu.au

Having difficulties with your application? Please reach out to the Talent Acquisition team via employment@newcastle.edu.au, quoting reference #DTSWPC107

Closing date: Thursday 12th February 2026 at 11:59pm AEDT

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