About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

This position is part of the Wongee Mia team, a service offered as part of the Housing and Homelessness department. The Wongee Mia service model focuses on ensuring people who are sleeping rough are linked into appropriate services to help them find and maintain suitable long-term accommodation. Wongee Mia works with multiple Aboriginal families who experience intergenerational homelessness and poverty with many of them sleeping rough or without stable accommodation for years.

The service aims to break the cycle of evictions resulting from overcrowding and anti-social behaviour which reflect the large number of family members who are homeless and who rely on those who are housed for shelter. The program grew from a single housed individual and expanded its caseload to include those family members who put his tenancy at risk. The aim was to address homelessness in the wider family, identifying them as people in need rather than seeing them as a “problem”. This has developed into a close working relationship across a large, interconnected family (both housed and homeless) with strong connections to family Elders for advice and guidance.

The role provides support, engagement, and assertive support, interventions to clients to assist them in improving their mental health, general health, and social wellbeing, accessing, and maintaining housing, improving their quality of life, maximising self-management, independence, and participation in the community.

This is a full-time position with a maximum term of 30 June 2026. The successful applicant will be required to work 38 hours a week between Monday to Friday.

What we’re looking for

The successful applicant will be required to meet the following criteria:

Completion of a relevant qualification in Mental Health or Community Services (Certificate III or IV) and/or relevant work experience.
Ability to engage with individuals within different levels of needs and build and maintain a professional relationship.
Ability to work independently and contribute to the functioning of the team.
Ability to model positive behaviours, emotional maturity, coping skills and resilience.
Good interpersonal and effective communication skills.
Understanding of basic computer skills including Microsoft Office and client reporting system.
Willingness and ability to work within and contribute to the vision, mission, core values and the guiding principles of the organisation.
Knowledge and understanding of diversity, gender and social inclusion, particularly Aboriginal culture.

What do we offer?

A salary aligned with Level 2 of the Ruah Enterprise Agreement (and the SCHADS Award), starting at $68,549.
5 weeks annual leave + 17.5% annual leave loading.
16 weeks paid parental leave, with flexibility to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months’ service).
Free, independent and confidential access for you and your direct family to our Employee Assistance Program.
Free Ruah-paid Journey Cover (insurance for when you're getting to and from work).
Incredibly valuable Salary Packaging (to extend your take home pay) with:
up to $15,900 core packaging
an additional $2,650 in meal entertainment packaging
benefits for salary packaging travel, accommodation, parking fees, education expenses and more!
Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much, much more!

Required compliance documents:

Current drivers’ license
National Police Clearance Certificate
International Police Clearance Certificate, if applicable
First Aid Certificate

How to apply

We’d love to hear from you!

Please click apply, create your LiveHire profile, and submit your current CV along with a cover letter of no more than two pages, helping us understand your fit for this role.

Closing date for applications: COB Monday 10 November 2025.

The Job advertisement may be closed earlier than the date mentioned above.

For further information please contact Ivan Dossugi, Team Lead - Mobile Outreach, South-East Tenancy and Wongee Mia at ivan.dossugi@ruah.org.au or 0435 520 515.

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right. Everyone is welcome. Everyone belongs.

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.

Housing Support Worker - Wongee Mia