Disability Liaison

About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

The Disability Liaison will work closely with clients living with disability and their support network, where applicable to:

• Understand client needs and work collaboratively with Ruah employees through a case management model to identify and refer clients to suitable services and provide information and resources.
• Connect women and children with disability to the services that can support them to receive the financial supports they are entitled to and assist them to navigate those systems where required.
• Advocate on behalf of clients to NDIS and Disability Support Services in the community where required.
• Review client documentation for NDIS assessment on behalf of clients to ensure the necessary standard is met.
• Provide advice, guidance and education to other Karlup Service staff working with clients living with disability to continuously improve capability and capacity to work effectively with the cohort.
• Contribute to case management meetings relating to clients engaging with the Disability Liaison offering.
• Maintain client files and records.
• Monitor service delivery, identify issues and opportunities and contribute to continuous improvement of the Disability Liaison offering.
• Ensure continuous communication with the Team Lead with updates of the service(s) provided and any issues that need to be escalated.

This is a fixed-term full-time position (6 months) with the possibility of extension.

What we’re looking for

The successful applicants will be required to meet the following criteria:

• Minimum qualification Certificate IV in social work, community services, disability support or a related discipline and/or minimum of five (5) years’ experience in a similar role. 
• Substantial experience within the disability support sector, including demonstrated knowledge of disability related support services within the community.
• Demonstrated understanding of the intersection between disability and Mental Health, FDV and/or homelessness.
• Capability to work effectively with a trauma and culturally informed model of service delivery.
• Ability to work independently with a high level of reliability and contribute to the functioning of the team.
• Effective interpersonal, written and verbal communication skills.
• Understanding of computer skills including Microsoft Office and client reporting system. 

The following criteria are considered desirable:

• Previous experience in working effectively with women who have experienced family and domestic violence and a sound understanding of the dynamics of family and domestic violence and the social and cultural context in which it occurs.
• Demonstrate knowledge and understanding of diversity and social inclusion- including gender, sexuality, disability, cultural, age, and linguistic diversity and Aboriginal culture.

What do we offer?

• A salary aligned with Level 4 of the Ruah Enterprise Agreement (and the SCHADS Award) starting at $88,372
• 5 weeks annual leave + 17.5% annual leave loading (for award-based staff)
• 16 weeks paid parental leave, with flexibility to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months’ service). 
• Free, independent and confidential access for you and your family to our Employee Assistance Program.
• Free Ruah-paid Journey Cover (insurance for when you're getting to and from work).
• Incredibly valuable Salary Packaging (to extend your take home pay) with:
• up to $15,900 core packaging
• an additional $2,650 in meal entertainment packaging
• benefits for salary packaging travel, accommodation, parking fees, education expenses and more!
• Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much, much more! 

Required compliance documents:

• Current drivers’ license
• National Police Clearance Certificate
• WA Working with Children Check
• First Aid Certificate

How to apply 

We’d love to hear from you!

Please click apply, create your LiveHire profile, and submit your current CV along with a cover letter of no more than two pages, helping us understand your fit for this role.

Closing date for applications: Friday 27th March 2026.

The Job advertisement may be closed earlier than the date mentioned above.

For further information please contact Emma McKelvey, Team Lead at emma.mckelvey@ruah.org.au.

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right.  Everyone is welcome. Everyone belongs. 

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.