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Electrical Customer Projects Manager

LocationMelbourne, VIC
Work TypeFull time
Positions1 Position
Published At:3 months ago
Job no: 13808
  • Hybrid/flexible working model, empowered to work your way & agile!
  • Australian Energy Company - New customer projects and growth
  • Full time permanent opportunity

About Us

Zinfra is a leading infrastructure services provider committed to delivering exceptional solutions in the energy, utilities, and infrastructure sectors. We pride ourselves on our innovative approach, technical expertise, and dedication to safety, quality, and sustainability. Our over 2000 team members across the East Coast, consistently strive to exceed our client’s expectations and make a difference in the communities we serve.

About the role

The Customer Project Manager is responsible for customer-initiated projects within a geographical area of the United Energy network and is the contact point for customer inquiries relating to electricity supply increases and asset relocation works.

 The Customer Project Manager leads and manages customer projects with:

  • Design
  • Planning
  • Negotiation
  • Co-ordination and management of human, material and capital resources.

Additional duties include:

  • Facilitating effective communication with clients, service providers, and authorities.
  • Managing changes in project scope.
  • Providing timely guidance to key stakeholders.
  • Cultivating networks with clients, consultants, and regulatory bodies.
  • Managing community engagement.
  • Offering technical advice on supply connection.
  • Anticipating and meeting client needs.
  • Providing cost estimates.
  • Fulfilling monthly financial reporting.
  • Supporting budget development and monitoring.

About you

You’ll ideally have experience in project management, comprehensive expertise in the tendering process, and proficient contract administration skills. Exceptional time management abilities are essential, complemented by strong verbal, interpersonal, communication, facilitation, and negotiation skills. Join our team to excel in a dynamic work environment!

In addition you will have:

  • A Diploma in Power or other relevant qualification within the power industry.
  • Relevant experience in a similar role where you managed the connection of supply within the electrical distribution industry.
  • In-depth knowledge and understanding of all electrical supply policies, maintenance strategies and industry governing regulations.
  • Proficiency in electrical distribution design.
  • Sound financial management skills.
  • Computer literacy in Microsoft office and customer information system packages.

We are a champion of equal opportunity employment and have committed to targets for gender equity and first nations representation in our workforce. We want you to come as you are by promoting an inclusive culture, both within our organisation and throughout the communities we interact with.

We welcome applications from people with diverse backgrounds including First Nations Peoples, people with differing abilities, LGBTIQ+ community, gender, neurodiverse, cultural diversity, all age groups, and those with an intersectional or multiple diverse characteristics.

Our people are our energy source and we offer meaningful benefits and rewards that work for you. We offer the opportunity for potential long term career growth as part of our talent development and succession planning process.

Join our team and make a meaningful impact toward Australia’s “Net Zero” targets through the delivery of critical infrastructure projects and be a part of our journey to shape the future of the energy and utilities industry.

Recruitment Process

As part of Jemena’s recruitment process, you will be required to undergo pre-employment checks.  

Notice to Third Parties: Jemena does not accept unsolicited resumes (or liability associated with fees or costs) from recruitment agencies, search firms or third parties. Interested candidates are welcome to submit their application independently.


  • Published on 31 Jan 2024, 4:01 AM