Admissions Officer (Domestic UG)

• Support domestic undergraduate prospective students through the University admissions process
• Full time continuing opportunity based at our Callaghan Campus
• 17% super, generous annual, personal, and life leave, wellbeing programs, health and fitness discounts

Future Students is offering the opportunity to join a collaborative and high-performing team, aligned with recent structural changes. This marks an exciting phase for Future Students as we align the University to address market challenges and enhance student acquisition strategies. The domestic admissions team has evolved from a critical back-office administrative function to an externally focused, commercially driven operation aimed at providing a competitive edge for the University.

Be challenged and imagine with us

As Admissions Officer (Domestic UG), you will be responsible for executing tasks in relation to the administration and processing of domestic undergraduate student admissions. Your focus will be to enhance future student recruitment initiatives and improve the overall student experience.

In this role you will:

• Deliver high-quality customer service and expert advice on the admissions process, providing administrative support to future domestic undergraduate students.
• Handle admission applications through UAC, the admissions portal, and direct application methods.
• Participate in student recruitment and student experience events and activities.

This continuing position is full time at a HEW 5 Higher Ecuation Worker level and will be located at the Callaghan Campus (Awabakal and Worimi land).

How will you inspire us?

You will have:

• Strong customer service skills, including the ability to clearly communicate and support both prospective students and internal stakeholders.
• Experience utilising a range of computer programs and analysing data.
• High-level organisational skills and attention to detail, and the ability to manage multiple competing priorities. 

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision and our values of excellence, equity, engagement and sustainability, the University of Newcastle’s Looking Ahead Strategic Plan 2020-2025 outlines the University’s commitment to delivering an exceptional student experience and serving our communities. 

For more information click here – Our Uni. 

 What we offer

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively. 

These include: 

• Remuneration for this position ranges from 80,972pa - $93929pa + superannuation and commensurate with experience
• 35 hour week
• 17% super and salary packaging
• Additional University Holiday days, generous personal leave and parental leave, annual leave loading and additional purchased leave scheme
• Discounts in private health insurance, gym memberships, software, travel and more
• Wellbeing programs

Your next steps

Important information before you apply:

• Please visit here for a guide on how to apply for a role.
• If viewing this on a job board other than the University's please click ‘Apply’ (or equivalent) to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy from the Related Documents section before commencing your application.
• Applications for this position will only be accepted from those with Australian residency or a valid work permit.

Your application:

Your application must include:

• Your resume.
• A cover letter outlining your skills and experience in relation to this role
• A statement addressing the following two targeted questions:

1. Teamwork

Provide an example of a time when you worked as part of a team to achieve a common goal? How did you ensure clear communication and mutual respect among team members, and what strategies did you use to balance team collaboration with individual responsibilities? 

2. Using Data for Problem-Solving

Describe a situation where you used data to solve a problem or make a decision? What data did you analyse, how did you use it to address the issue, and what was the result?

Please upload your Cover Letter and response to the targeted questions as one PDF document. This document should not exceed 3 pages.

Contact Us

For specific position enquiries, please contact Kellie Masters, Senior Manager, Domestic Admissions & Conversion on (02) 4921 5237 or via email at kellie.masters@newcastle.edu.au

Having technical difficulties? Please reach out to us: employment@newcastle.edu.au Please note, we do not accept email applications.

Closing date: Thursday 26th February 2026 11.59pm AEST

Our assessment process

Typically, candidates that progress beyond the shortlist stage can expect to undertake the following (minimum) assessment activities as part of the recruitment process:

• Interview (an ‘in person’ interview will be conducted as part of the process)
• Referee checks
• Pre-employment checks as appropriate to the role

Our University is committed to creating a safe, respectful, and inclusive environment for every member of our community. This commitment is central to our values and our efforts to build a diverse workforce where everyone can thrive.

As part of this, and in alignment with the National Higher Education Code to Prevent and Respond to Gender-Based Violence 2025, from 1 January 2026, the University will also consider gender-based violence risk factors as part of our recruitment processes.

The completion and return of the University’s Gender-based Violence Declaration Form will form part of the pre-employment checks for this position and any offer of employment will be conditional upon review by the University.

Our adherence to the Code is about more than compliance—it’s about living our values. Together, we can ensure our University remains a place where respect, safety, and inclusion are non-negotiable.