Resort Attendant: Discovery Resorts - Undara & Mt Surprise

About Us

G’day Group

G’day Group is the undisputed leader in regional travel, with over 85 properties and a network of over 300 parks across Australia’s most sensational destinations. We have a range of the best accommodation to bring people, places, and communities closer together.

Undara Experience

Say g’day to more of Australia and join us at the Undara Experience, home to one of the world’s longest lava-tube cave systems, formed over 190,000 years ago. This tourism icon is on the doorstep of a world-class geological phenomenon, and just three hours by car from Cairns, easily accessible from the Savannah Way. Join our team in Tropical Far North Queensland and explore this authentic outback experience with restored railway carriages, pioneer huts and a swag tent village—the perfect setting to connect people to nature, networks and communities.

The Role

We’re on the lookout for passionate allrounders to join our dynamic team at Undara Experience and Mt Surprise!

This is more than just a job — it’s your chance to live and work in the heart of the outback, delivering unforgettable experiences to our guests. From welcoming guests at reception to lending a hand in the kitchen, housekeeping, or food & beverage teams, you’ll be a key player in creating a warm, welcoming atmosphere across all departments.

Skills & Experience

• Exceptional customer service skills
• Proven hospitality industry experience
• Versatility to work across multiple departments
• Essential: Certified Responsible Service of Alcohol (RSA)
• Team player with the ability to work independently
• Excellent time management
• Outstanding communication skills
• Flexible with hours, including weekends and short notice

Benefits

• Competitive pay and benefits  
• Multiple roles available at both properties
• Accommodation and meals provided at discounted rates 
• Live and work in one of Queensland’s most beautiful and unique regions  
• Discounts across the country on tours and accommodation  
• Opportunities for career development and learning  

This is a remote role, where you will be living and working at Undara or Mt Surprise. As such, please consider the reality of living in a remote location for an extended period of time. G'day Group offers competitive remuneration and remote living benefits. We also offer career development and learning opportunities including structured training programs and on the job experience and mentoring.

Discover more to life - APPLY NOW!

This role includes extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery

**Prior to an offer of employment being made, candidates must provide authority for a Federal Police Clearance to disclose any criminal offences or charges.

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.