Student Communications Officer

Be challenged and imagine with us

The Student Communications Officer prepares and delivers written, visual and digital content that supports student engagement, key milestone awareness and retention. You’ll contribute to campaign planning, stakeholder liaison, content creation and reporting, ensuring students receive the right information at the right time.

In this role you will:

• Plan and deliver engaging student communications campaigns across email, web, signage and social media
• Work collaboratively with stakeholders across the University to build out communications plans, ensuring students are well informed and set up for success
• Use communication technologies and automation tools to schedule, segment and track campaigns
• Report on campaign performance and use data to optimise and innovate

How will you inspire us?

The ideal candidate will have strong writing and editing skills, with the ability to create accessible and student-friendly content across a range of channels. You will be organised, adaptable and collaborative, comfortable using digital communication tools and learning new technologies to support effective delivery of student communications.

You will consistently demonstrate strong stakeholder engagement skills, as you build and maintain relationships with subject matter experts from across the institution. These relationships are key to you having the information required to inform students, as you seek to support the best possible student experience.

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision are our values of excellence, equity, engagement and sustainability.

Your next steps 

Important information before you apply

• If viewing this on a job board other than the University's please click ‘Apply’ (or equivalent) to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy from the Related Documents section before commencing your application.
• Applications for this position will only be accepted from those with Australian residency or a valid work permit.

Your application

Your application must include:

• Your resume
• A cover letter outlining your motivation to apply for this opportunity
•  A statement addressing the Essential Criteria listed in the job description demonstrating your qualifications and experience with examples:

1. A degree (preferably in a communication/marketing discipline); or completion of an associate diploma and at least two years subsequent relevant work experience; or an equivalent combination of professional administration experience and education/training.
2. Experience in delivering engaging and high-quality communications using traditional and new technologies to maximise the effectiveness of current student engagement.
3. Demonstrated ability to establish rapport and liaise effectively across a diverse range of stakeholders and client groups.
4. Excellent time management skills, with demonstrated experience in juggling multiple projects with competing deadlines.

Please upload your Cover Letter and response to the requested Criteria as one PDF document. This document should not exceed 3 pages.

We value diversity and strive to ensure that our recruitment processes are equitable, inclusive, and barrier-free. If you require an alternative pathway to view the Position Description or to submit an application, please reach out to employment@newcastle.edu.au.

We also seek to provide a fair chance to all applicants by providing reasonable adjustments where required during the assessment and interview phases of the recruitment process.

Our assessment process

Typically candidates that progress beyond the shortlist stage can expect to undertake the following (minimum) assessment activities as part of the recruitment process:

• Interview (an ‘in person’ interview will be conducted as part of the process)
• Referee checks
• Pre-employment checks as appropriate to the role

Our University is committed to creating a safe, respectful, and inclusive environment for every member of our community. This commitment is central to our values and our efforts to build a diverse workforce where everyone can thrive.

As part of this, and in alignment with the National Higher Education Code to Prevent and Respond to Gender-Based Violence 2025, from 1 January 2026, the University will also consider gender-based violence risk factors as part of our recruitment processes.

The completion and return of the University’s Gender-based Violence Declaration Form will form part of the pre-employment checks for this position and any offer of employment will be conditional upon review by the University.

Our adherence to the Code is about more than compliance—it’s about living our values. Together, we can ensure our University remains a place where respect, safety, and inclusion are non-negotiable.

Contact Us

For specific position enquiries, please contact Rob Brooks, Senior Manager, Student Information on (02) 4921 6581 or via email at rob.brooks@newcastle.edu.au

Having technical difficulties? Please reach out to us: employment@newcastle.edu.au Please note, we do not accept email applications.

Closing date: Sunday 1 February 2026 11:59pm AEDT

We are excited to be Looking Ahead with you

We provide opportunities for all people regardless of their background and experience, and this philosophy is reflected across all that we do. 

The University of Newcastle is an equal opportunity employer committed to equity, diversity, and social inclusion. Women and Aboriginal and Torres Strait Islander candidates are particularly encouraged to apply.  

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