Digital Content and Design Officer

About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

Where you’ll make an impact

This role supports Ruah’s work across family and domestic violence (FDV), mental health and wellness, housing and homelessness, and Ruah Legal Services, helping communicate complex and sensitive social issues through ethical, visually engaging storytelling.

We are seeking a Digital Content & Design Officer to play a key creative role in shaping how Ruah’s story is told across digital channels and visual media.

This role brings together design, photography, videography and digital storytelling to create compelling, culturally respectful content that reflects Ruah’s values in action. You’ll manage social media content, create on‑brand design assets, and help grow Ruah’s digital presence through intentional, ethical storytelling.

Working closely with the Marketing and Engagement Manager, the wider Marketing & Engagement team, and internal stakeholders, you’ll support campaigns, events, service promotion and advocacy — ensuring content is high‑quality, consistent and aligned with Ruah’s strategy and values.

This is a permanent, full‑time position, ideal for a creative professional operating at a Level 4 capability.

What you’ll bring

• Experience creating digital content across design, social, photography and/or video
• Proficiency with tools such as Adobe Creative Cloud and Canva
• Experience managing or contributing to social media content calendars
• Strong visual storytelling skills with attention to quality and detail
• Ability to follow brand guidelines and maintain visual consistency
• Collaborative, organised and comfortable working to deadlines
• Commitment to ethical, culturally safe and dignifying storytelling

Nice to have

• Experience in a not‑for‑profit or community services environment
• Familiarity with basic motion graphics, analytics or CMS platforms
• Awareness of accessibility and inclusive design practices

What do we offer?

• Salary aligned with Level 4 of the Ruah Enterprise Agreement (SCHADS Award) starting at over $88,000 + Super
• 5 weeks annual leave + 17.5% annual leave loading
• 16 weeks paid parental leave, with flexible options (including access after 6 months’ service)
• Excellent salary packaging to significantly increase your take‑home pay, including:
• Up to $15,900 in core salary packaging
• An additional $2,650 in meal entertainment packaging
• Options for travel, accommodation, parking, education expenses and more
• Free, independent and confidential Employee Assistance Program for you and your family
• Free Ruah‑paid Journey Cover (insurance for travel to and from work)
• Opportunities to be active in the Ruah community through Pride events, working groups and reconciliation initiatives

Required compliance documents:

• Current drivers’ license
• National Police Clearance Certificate

How to apply 

We’d love to see your creativity and understand how you think.

Please click Apply, create your Humanforce profile, and submit:

• Your current CV
• A cover letter (maximum two pages) that:
• addresses your suitability for the role, and
• responds to the following question:
• What’s the best piece of advice you’ve received — and how has it shaped how you move through the world?
• One or two examples of previous creative work (maximum three) in design, content creation, film or photography
• (Examples may be from professional or personal projects and shared as links or attachments.)

Closing date for applications: COB Friday 22 May

The job advertisement may be closed earlier than the date stated.

For further information, please contact Jacqueline Pelczar, Marketing and Communications Manager, at jacqueline.pelczar@ruah.org.au

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right.  Everyone is welcome. Everyone belongs. 

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.