Support Coordinator - Vocational

Help someone take their first step back into work—and change what’s possible for their future.

Join a values-driven team delivering hands-on, person-centred support that creates real pathways into employment, training, and independence.

This is a role where your work has visible impact, every single day.

About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

Join a values-driven team delivering hands-on, person-centred support that creates real pathways into employment, training, and independence.

This is a role where your work has visible impact, every single day.

As part of our team, you will deliver person-centred case management and vocational support across Family Services, Housing and Homelessness, and Mental Health & Wellness programs. You’ll work alongside clients to build confidence, overcome barriers, and create sustainable pathways into employment.

No two days are the same. This is a hands-on, mobile role where you’ll be out in the community—meeting people where they are, building trust, and supporting practical next steps toward a better future.

This role suits someone who thrives on building relationships and is motivated by outcomes. If you bring experience in employment services, disability, community services, or social work—and a genuine drive to help people succeed—you’ll find this work both challenging and rewarding.

You’ll be part of a passionate, multidisciplinary team that works collaboratively to deliver wrap-around support. We share knowledge, support each other, and stay focused on what matters most: helping people move forward with dignity, hope, and opportunity.

At Ruah, we recognise the impact of values-led people. This is your chance to step into a role where your work truly matters.

This is a full-time, Maximum Term position to June 2027.

What you’ll be doing

• Support clients to build confidence, skills, and readiness for employment
• Co-develop practical, achievable vocational plans tailored to individual goals
• Provide hands-on support with resumes, job applications, and interview preparation
• Advocate for clients across employment, health, and community systems
• Build and maintain strong relationships with employers, services, and referral partners
• Identify and address barriers to help clients access training, employment, and opportunities

What we’re looking for

Essential

• Experience in employment services or social inclusion programs
• Knowledge of labour markets, employment pathways, and education/training options
• Strong goal planning and client engagement skills
• Well-developed report writing and analytical skills
• Ability to build trust and relationships with clients experiencing complex needs
• Understanding of homelessness, alcohol and drug use, family and domestic violence, and mental health
• Strong IT skills, including Microsoft Office

Nice to have

• Relevant qualification or equivalent experience
• Understanding of diversity, inclusion, and Aboriginal cultural contexts

What we offer

• Competitive salary aligned to Level 4 (SCHADS Award)
• 5 weeks annual leave + 17.5% leave loading
• Salary packaging up to $18,550
• 16 weeks paid parental leave, plus flexible options
• Employee Assistance Program
• Paid journey cover insurance
• Opportunities to engage in community and cultural initiatives

Required compliance

• Current driver’s licence
• National Police Clearance
• First Aid Certificate
• International Criminal Check (if applicable)

How to apply

If you’re passionate about creating employment pathways, advocating for clients, and improving quality of life through practical, wrap-around support—we’d love to hear from you.

Please click Apply, create your LiveHire profile, and submit your current CV along with a cover letter (maximum two pages) outlining your suitability for the role.

Closing date: 26 June 2026

Please note: the advertisement may close earlier if a suitable candidate is identified.

For further information, please contact Karen Wild at karen.wild@ruah.org.au.

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right.  Everyone is welcome. Everyone belongs. 

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.