Senior ER Advisor

Every day we transport millions of tonnes of critical freight around the country for our customers. 

We have a great opportunity available for an Employee Relations Advisor who is focused on developing their career within Employee Relations to join our Advisory Service team.

As an Employee Relations Advisor, you will be responsible for providing advice and coaching on a range of employee relations matters, leading investigations, and case management activities, and supporting strategic ER initiatives.

What You’ll Do 

• Undertake workplace investigations, including preparing documentation including reports and outcome letters.
• Maintain accurate record-keeping for interactions and case management activities in our Service Now platform.
• Advise and support leaders and the People team on ER matters, ensuring compliance with relevant legislation and policies.
• Implement strategies and training that align with business priorities and improve ER service delivery.
• Provide advice on complex ER issues, including policy matters and legislative changes.
• Support and collaborate with various teams for continuous improvement in ER processes and compliance activities.

What You’ll Bring 

• Tertiary qualifications in Human Resources, Law, Industrial Relations, or related field
• Experience within a blue-collar industry such as transport and logistics, mining, construction, or aviation will be highly regarded
• 2 or more years in a HR Advisor or ER role
• Knowledge of employment law
• Strong analytical and problem solving skills
• Excellent interpersonal and communication abilities
• Ability to influence and negotiate effectively
• Commitment to confidentiality and ethical handling of sensitive information

Why join us?

At Pacific National we value diversity, inclusion, and the contribution of each team member. Our values underpin our commitment to create an inclusive culture where everyone is accepted.

Some of the benefits we offer are:

• Paid parental leave
• Discounted travel and insurance
• Novated Leasing
• Fitness Passport
• Inclusive, values-driven culture 

We live by our Values: Make it Simple, Share More, Kindness, Gratitude, Curiosity, and Own It – helping us build strong connections and do our best work every day. 

Safely Every Day — That’s Our Promise.

We welcome applicants from all backgrounds and offer reasonable adjustments throughout the recruitment process.

Pacific National acknowledges the Traditional Custodians of the land on which we work live and rail.

Like to know more about Pacific National? 

Head to our website to find out more: Join Our Team | Careers & Culture at Pacific National 

Applications close 26 November 2025

Apply now and shape the future with us. Open Roles | Careers Across Australia | Pacific National