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Management Support Officer

  • LocationMelbourne, VIC
  • Work TypeFull time
  • Positions1 Position
  • Applications Close AtCloses in 6 days
    Published on 19 Nov 2021
  • Job no: 7KRDT
  • Based in Melbourne or North Sydney with the option to work flexibly
  • Opportunity to work with a fun, diverse and engaged team
  • Varied role

About Us

Jemena is an Australian energy company who own and operate more than $11.5 Billion worth of gas and electricity transportation assets across Australia supplying millions of households and businesses with these essential services every day. This includes Jemena Gas Networks, Australia’s largest gas network with over 1.4 million customers.

At Jemena, we are focused on allowing our people to reach their own potential, be themselves at work and enjoy working in an inclusive environment. With a focus on our employees’ wellbeing, equal pay, equal opportunities and policies to support a fully diverse and fulfilled workforce, we pride ourselves on meeting our employee’s expectations.

About the role:

Reporting to the General Manager Customer and Commercial, we are looking for a Management Support Officer (MSO) to join our Customer & Commercial team in a permanent, full time position.

This role will be responsible to provide administration support to the General Manager and their People Leaders to help the team to deliver and manage efficient administration required to support transaction processing that meet customer and team outcomes.

The Management Support Officer is responsible for supporting and enhancing the company’s business performance by efficiently carrying out a diverse range of tasks, with a significant focus on back-office execution of financial transactions. This role will also help introduce and influence new ways of working that continually improve the effective operation of the team and the organisation as a whole.


Your responsibilities will include:

  •  Processing finance transactions using SAP.
  • Provide high level administrative and management services, including coordination of the GM’s schedule (for example, managing and prioritising appointments, meetings, travel and other business requirements), correspondence, and communications,
  • Coordinate the collation of monthly reports from various sources into standard documents,


What we’re looking for

You will come with experience as a business support officer in a professional environment and have worked in a progressive and commercially orientated organisation. You will be able to manage and navigate fast paced change where you will have the opportunity to influence and make a positive and lasting contribution.

This role requires you to have extensive experience dealing with highly sensitive issues and strictly confidential matters so the ability to demonstrate a high degree of confidentiality will be a priority.

As a successful communicator, you will also be able to demonstrate your strong interpersonal skills and have a friendly and positive demeanour. You will be excited by the opportunity to work with a group of highly intelligent professionals that are passionate about what they do but also enjoy being able to have fun at work.


This role requires you to have an advanced knowledge of SAP and the MS Office suite.


Why you should come and work for us


Our people are our greatest asset so having various flexible working options, remote working, paid parental leave and leave purchase plans amongst many other benefits is a key foundation to our success. We are passionate about what we do and we are proud of who we are. Safety is the cornerstone of our organisation.




We understand the value of a diverse workforce, the ability to work from home, and have committed to creating real employment opportunities through our Reconciliation Action Plan. We look forward to receiving applications from Aboriginal and Torres Strait Islander people.


When you join Jemena, you become part of our diverse, inclusive and passionate team, where you can be your true self. We are a team that partners with Work 180 and celebrates International Women’s Day, NAIDOC Week, International Day of People with Disabilities and many other days that matter to our people. Come join us!


Recruitment Process


As part of Jemena’s commitment to keeping our employees safe, it is a requirement for all employees to be vaccinated against Covid-19. During our recruitment process, you will be required to undergo pre-employment checks including pre-employment medical, reference checks, national police check and provide evidence of your vaccination status.


Notice to Third Parties: Jemena does not accept unsolicited resumes (or liability associated with fees or costs) from recruitment agencies, search firms or third parties. Interested candidates are welcome to submit their application independently. 


  • Closes in 6 days - 03 Dec 2021
  • Published on 19 Nov 2021, 12:05 AM