Project Manager (Expression of Interest)Hybrid

Who are we?  

Humanforce’s vision is to make work easier and life better for frontline and flexible workforces. 

Humanforce provides the market leading, best-in-one human capital management (HCM) suite for frontline and flexible workforces - without compromise. Our employee centred, intelligent and compliant HCM suite is highly integrated and composable, and consists of Workforce Management (WFM), HR, Payroll, and Wellbeing.  

Humanforce has built strong foundations since its founding in 2002. We help over 2300 customers and almost 1 million employees under management in 30+ countries, across a wide range of industries, including aged, child and health care; education; hospitality; retail; local government and more. Today, we have offices across Australia, New Zealand, United Kingdom, North America and the Philippines.

Customers choose Humanforce because we enable them to deliver an exceptional employee experience, build a compelling employee value proposition, and connect the flow of the world’s talent with the growth, productivity and efficiency objectives of frontline and flexible workforces. 

Who you are

Are you an experienced Project Manager with a passion for delivering impactful software solutions and exceptional client experiences?

We’re inviting expressions of interest from professionals who are eager to play a pivotal role in leading the implementation and delivery of our Human Capital Management (HCM) suite to clients across various industries. This is your opportunity to join Humanforce—a fast-growing tech company that’s redefining the future of work.

In this dynamic role, you’ll take the lead on end-to-end project management, overseeing multiple software implementations simultaneously. You'll coordinate cross-functional teams, manage customer expectations, and ensure delivery to scope, schedule, and budget—all while maintaining a strong focus on quality, client satisfaction, and continuous improvement. 

Please note: This is not an open position at this time. By submitting your details, you are expressing interest in potential future opportunities within our Professional Services team.

What you will do

• Delivering Projects: Take charge of the full lifecycle—from kick-off to go-live—ensuring each implementation is completed on time and within budget.
• Customer & Stakeholder Engagement: Act as the key point of contact for clients, aligning their expectations and ensuring satisfaction through proactive communication.
• Team Coordination: Collaborate across internal teams to allocate resources, manage timelines, and address project-specific customisations.
• Process Improvement: Lead continuous improvement initiatives, track performance metrics, and apply insights to future projects.
• Risk & Compliance Management: Identify, assess, and mitigate project risks while maintaining compliance with internal and external requirements.
• Financial Oversight: Monitor project budgets, seek efficiencies, and uphold financial accountability throughout.
• Change Enablement: Develop and implement change management strategies to ensure successful client transitions.
• Post-Implementation Support: Guide clients through post-go-live phases, manage escalations, and conduct retrospectives to refine future implementations.
• Stay Ahead: Bring industry insights to the team, helping us stay at the forefront of best practice delivery.

 What you’ll need

• A solid track record of leading and delivering multiple concurrent software implementation projects.
• Strong written and verbal communication skills, with a knack for managing stakeholders and providing effective client training and updates.
• Expertise in project management methodologies and a clear understanding of software delivery practices.
• A self-starter mindset—you work autonomously, with professionalism and accountability.  

Some ‘nice to haves’

• Experience with Workforce Management (WFM), Payroll, or HCM software platforms.

Our values  

• We are bold  
• We are all in  
• We are customer obsessed  
• We do what we say  
• We are good humans  

Our approach to flexibility 

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms. 

Benefits 

• A flexible working environment  
• The opportunity to be part of a fast-growing tech company   
• A focus on development with access to Go1 learning   
• Paid parental leave and Quarterly Wellbeing Days   
• Employee talent referral scheme (know great people, be rewarded)   
• A fun and friendly culture working with passionate and talented people   
• A work environment where you can genuinely improve the world of work! 

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.     

We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant.