Accounts Receivable Officer

About Us

At G’day Group, Australia’s largest regional hospitality provider, our Support Office team is at the heart of innovation, powering the success of over 300 unique locations across Australia. From technology and development to marketing and operations, our diverse roles offer opportunities to shape the future of travel with creativity, strategic thinking, and a collaborative spirit.

We provide a dynamic environment where professionals can thrive with the flexibility to balance work and life, while contributing to a company that prioritizes growth, employee wellbeing, and excellence.

If you're a forward-thinking professional eager to make a real impact, G’day Group is the place to elevate your career.

Say G’day to a career you’ll love!

We’re looking for an experienced, motivated, and detail-driven Accounts Receivable Officer to join our centralised Shared Services team. If you're enthusiastic about finance and love making processes smoother while supporting a fun, fast-paced business, this is the role for you!

Key Responsibilities:

• Manage and follow up on customer accounts using debtor reports.
• Proactively chase outstanding debts and resolve invoice/receipting queries quickly and professionally.
• Collaborate with internal teams including Finance, Trade, and Corporate to resolve payment issues.
• Support Park Managers with account queries and escalations.
• Perform regular reconciliations across AR records, bank statements and GL entries.
• Maintain and update procedural documentation to reflect best practices.
• Contribute positively to a close-knit and high-performing finance team.

What We’re Looking For:

• Proven experience in Accounts Receivable in a fast-paced, multi-site environment.
• Strong working knowledge of credit, collections, and financial analysis.
• Analytical mindset and attention to detail.
• Solid Excel skills and familiarity with accounting systems – Workday experience is a bonus!
• Experience with PMS like RMS or Newbook is highly regarded.
• A proactive problem solver with exceptional interpersonal and communication skills.
• Highly organised, with the ability to manage competing deadlines while maintaining accuracy.

Why Join Us?

• Be part of a high-growth business at the heart of Australia’s tourism future.
• Collaborative and supportive team culture.
• National footprint with exciting career opportunities.
• Flexible working arrangements and employee benefits through our G’day Rewards program.

Benefits

• Health and Wellbeing – Flexible and hybrid working arrangements / Employee Assistance Program / Discounted private health cover / BeWell Training Program / Weekly yoga and walking group / Free annual flu vaccinations
• Paid Leave Benefits – Parental leave / Volunteer leave / Study leave 
• Professional Development – Leadership programs / Support of external training courses / Reimbursement of professional association memberships
• Employee Savings – Discounted accommodation and experience rates / Salary packaging / Discovery partner discounts/ Free G’day Rewards membership / Loyalty recognition benefits

Our ESG statement

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to growing with care through supporting our people, giving back to the communities we operate in, and protecting our environment.

Conditions of Employment

Prior to an offer of employment being made, candidates must provide authority for a Federal Police Clearance to disclose any criminal offences or charges. Drivers Licence essential.