Join the team at our Lincoln Sentry site in Prestons, NSW as our next Trade Centre Supervisor and ensure the smooth running of our store through a range of customer, staff, and results focused responsibilities.
Start January 2022
Day to day you’ll be managing our Trade Centre branch which is attached to the warehouse. The role ensures the store, its people, its range and set up is targeted at optimising the branch and ensuring a customer service experience which builds high market share within its location. It is responsible for ensuring a safe work environment for staff and customers alike.
This role will also work closely with the Warehouse Supervisors and Site Manager to ensure collaboration between the branch and warehouse is achieved.
Maintain and develop strong customer relationships
Control cost through productivity of personnel;
Identify opportunities to improve systems and procedures;
Maintain appropriate levels of housekeeping and maintenance to reflect a professional appearance;
Ensure effective end of day banking procedures are implemented and maintained;
Monitor performance against budgets via profit and loss reporting
Assist the DC team across all operational areas including but not limited to receiving, picking, packing, dispatch, transport coordination and delivery tracking for delayed orders as required.
Outbound call activities as requested and planned within the branch
Participate in cycle counts and stock takes
Ensure processing of all orders, credits for both the trade centre and the DC or database work is completed quickly and efficiently following through on any customer complaints or issues, escalating as required.
Work & lead the Branch in a safe & responsible Manner
Ensure team compliance to all S&S processes and policies identifying, correcting or escalating any behaviours that are not compatible
Please note this role will see you working Monday to Friday, 7.30am – 4.00pm
What you will bring and develop
This is a busy role, so you’ll need to be reliable, committed and have great attention to detail to succeed. As an engaged and proactive team player you’ll pick things up quickly and won’t be afraid to step up when things get tough.
Ability to work well within a team
Leadership skills or be ready to step up into a supervisory role
Strong customer service skills
Pick/packing and warehousing experience is preferred
Good computer skills
A good level of physical fitness and the ability to lift up to 20kgs
High numeracy skills and strong attention to detail
Trade/retail sales experience preferred but not required
A current NSW Driver License is required for this role and a Forklift License is desirable, but not mandatory.
Lincoln Sentry is one of Australia's leading suppliers and distributors of hardware and components to the cabinet and furniture making industry; the window door and glazing industries and the niche industrial tape and insulation markets. Lincoln Sentry is simple – the best selection of quality products in 22 locations around Australia, underpinned by expert knowledge and advice.
If you want to build your career, this is an opportunity not to be missed. Be part of a team where you are truly recognised and rewarded for a job well done – apply today!