Store Manager | Coach | Liverpool DFO

About us:

At Coach, we bring together strong, collaborative people in a culture of mutual respect, support, accountability, and passion for the brand and product. Our goal is to offer an inspirational and modern workplace that allows for exceptional talent to thrive.

Coach is part of Tapestry Inc, a global house of brands, that also has Kate Spade .

The Role:

Are you passionate about fashion, leadership, and delivering exceptional customer experiences? We are excited to announce the opening of our brand-new store Coach DFO store in Liverpool, and we’re looking for a dynamic Store Manager to lead the way!

As the Store Manager, you will be the heartbeat of our Liverpool store. You’ll lead a talented team, drive performance, and ensure every customer leaves feeling inspired and valued.

Key Responsibilities

• Lead, coach, and develop a high-performing team
• Deliver exceptional customer service and brand experience
• Drive sales and achieve store KPIs
• Manage store operations, inventory, and visual merchandising
• Foster a positive, inclusive, and energetic store culture

About You

• Proven experience in retail management (luxury or fashion preferred)
• Strong leadership and team development skills
• Passion for customer service and the Coach brand
• Results-driven with excellent communication skills
• Adaptable, organized, and solution-oriented

What We Offer

• Competitive salary and bonus structure
• Generous staff discount and uniform allowance
• Opportunities for career growth within a global brand
• A supportive and stylish work environment

~Courage to be Real~