Application Support Analyst (Salesforce)Hybrid

• Join our friendly and supportive team with flexible working available.
• Use your IT skills to make a tangible positive difference in the community!
• Salary packaging available – maximise your take home pay!

What we offer:

• Flexible work arrangements: Design your work-life balance. This could include working from home, part-time work, compressed working weeks and flexible working hours.*
• Competitive salary packaging: Take home more with tax-free benefits, including up to $15,900 per year and an additional $2,650 tax-free each year for meals and holidays.
• Paid parental leave: Get the support you need to start or grow your family, with superannuation contributions included.
• Career development: Grow your skills and progress your career with genuine opportunities across the organisation.
• Discounted benefits: Enjoy savings on motor vehicles, gym memberships, health insurance and more
• Employee Assistance Program: Get confidential support for you and your family
• Salary Continuance Insurance: Income protection for eligible roles.

*AnglicareSA offers a range of flexible working arrangements that are aimed at meeting your diverse needs and the different operating environments across AnglicareSA. The suitability of different arrangements will depend on the position you are applying for, and team and customer requirements. You are encouraged to discuss your needs during the application process.

Who are we looking for?

You know your way around IT support. Maybe you’ve worked in high-pressure environments, supported demanding systems, or kept critical apps running behind the scenes. You’re good at what you do but lately, you’ve been wondering if there’s a better balance out there. One where you still get to use your skills, solve problems, and be part of a team… without burning the candle at both ends.

This could be that role.

We’re AnglicareSA, and we’re looking for an Application Support Analyst to join our Technology & Information team. You’ll play a key part in keeping our internal systems running smoothly so our frontline staff can focus on what they do best - supporting the South Australian community.

You'll be a key resource supporting our Salesforce CRM, supporting day to day operations and Business Improvement. We offer an environment that is hard to find: a supportive, values-driven culture, real flexibility and work that actually means something.

What can you expect to be doing?

What makes this role different?

• Impact without the burnout: Your work directly supports people who are making a real difference every day. You’ll see the impact—without the long hours or corporate grind.
• Flex your schedule: Work from home, adjust your hours, and build a routine that fits your life.
• Stay sharp (but not stressed): We’re always rolling out new systems and tech improvements. You’ll keep learning and growing—but with a pace that respects your time.
• Good people, great values: We’re a collaborative team that actually cares. You’ll work with kind, capable colleagues who want you to succeed.

What do you need to bring?

You’ll thrive here if you:

• Have 2+ years’ experience in IT support and can confidently troubleshoot across systems and platforms.
• Know your way around CRM systems like Salesforce.
• Communicate clearly, listen well, and know that great customer service means solving problems with empathy.
• Are curious and open to learning but don’t need the all-hours demands of a start-up or the grind of a multi service provider.
• Enjoy being part of a team, sharing your knowledge, and helping others succeed.

Who is AnglicareSA?

AnglicareSA, South Australia's leading social services provider, empowers over 60,000 individuals annually. Our 2,000 passionate employees and 300+ dedicated volunteers work tirelessly to support individuals, families, and communities. We address immediate needs while fostering empowerment, dignity, and maintaining control in their lives.

From emergency assistance to lifelong support, our diverse services cater to every life stage. We champion social justice, equality, and strong communities, because together, we change lives.

How to Apply:

Please click on 'Apply' and submit your application by 9.00am on Wednesday July 16th 2025*

*Please note: Interested applicants are encouraged to apply as soon as possible, as interviews and appointments may occur prior to the closing date.

We do not accept applications via email; for more information, please contact: Claire, Recruitment Business Partner at claire.doran@anglicaresa.com.au     

You can view the Position Description via the vacancy's advert on the AnglicareSA website for further details on the role requirements.

YouBelong@AnglicareSA

At AnglicareSA, we want everyone to feel that they can be themselves and that they belong. We value diversity and inclusion and the benefits this brings to the people who work with us and the communities we serve. We encourage applications from people with diverse backgrounds and abilities.

We are committed to the employment of First Nations people. Please contact the person listed above to discuss joining AnglicareSA and visit our website for details on our Aboriginal Services and to access AnglicareSA’s Reconciliation Action Plan.

AnglicareSA is committed to the prevention of violence against women.