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Manager, Academic Engagement

LocationCallaghan, NSW 2308
Work TypeFull time
Positions1 Position
Job no: HRC0007311
Category: Professional, HEW 9
  • Be part of a vibrant academic community that values equity and excellence in teaching and research.
  • Play a pivotal role in shaping the future of library services and support at The University of Newcastle.
  • Enjoy a diverse and dynamic work environment with opportunities for professional growth.

 The University Library is at the heart of academic life, committed to supporting the research and teaching excellence of our university. This role is crucial in driving the delivery of our research and teaching services, ensuring that our academic staff and students have the support they need to achieve their academic goals.

Be challenged and imagine with us

The Manager, Academic Engagement is a strategic leadership role responsible for developing and implementing frameworks and service models that position the Library as a key partner in the academic success of our students and staff. This role involves managing a diverse team across multiple sites, continuously improving service delivery, and fostering a collaborative work environment.

This includes:

  • Leading the development and implementation of strategies, plans, and programs
  • Collaborating on the creation, implementation, and review of the Library’s policies and procedures
  • Overseeing the implementation and evaluation of a range of online and face-to-face teaching and research support programs, including those for targeted client groups
  • Enhancing and sustaining the quality and innovation of teaching and research support capabilities
  • Developing and implementing methods and tools for evaluating the effectiveness of programs, modules, and services.
  • Providing effective leadership and management of the Academic Engagement team, promoting employee engagement and continuous improvement.
  • Being accountable for team performance, setting objectives aligned with Library strategies and goals.
  • Managing resource allocation, staffing, and workflows to ensure best practices and cost-effective outcomes.
  • Leading the team to prioritise an evidence-based, user-centred approach to digital library programs.

This continuing position is full time at a HEW 9 Higher Education Level located at Callaghan Campus. (Awabakal and Worimi land)

You will inspire us with your:

  • Proven experience in a strategic role within a library or academic environment.
  • Strong people management skills with the ability to lead and inspire a diverse team.
  • Exceptional networking skills and the ability to build relationships across and beyond the university.

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision and our values of excellence, equity, engagement and sustainability, the University of Newcastle’s Looking Ahead Strategic Plan 2020-2025 outlines the University’s commitment to delivering an exceptional student experience and serving our communities. 

For more information click here – Our Uni. 

About the Unit  

The Academic Engagement team manages teaching and research support services and develop resources and programs that support researchers, higher degree research students, undergraduate and postgraduate students. Supporting research, the team provides expert advice in open scholarship, copyright, citation management, strategic publishing, data management, and literature reviews. For learning and teaching, the team develops open education resources, digital and information literacy programs and provides advice on how to embed online resources and skills programs into the curriculum. The digital programs function within the team supports the development of engaging online content for these purposes

What we offer

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively. 

These include: 

  • The remuneration for this position is from $130798 p.a. + 17% superannuation and is commensurate with skills and experience
  • Flexible working arrangements (in line with the University’s Flexible Work Policy
  • 17% super and salary packaging
  • Additional University Holiday days, generous personal leave and parental leave, annual leave loading and additional purchased leave scheme
  • Discounts in private health insurance, gym memberships, software, travel and more
  • Wellbeing programs

Your next steps 

Please visit here for a guide on how to apply for a role. 

If viewing this on a job board other than the University's please click ‘Apply’ to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy before commencing your application. 

Your application must include: 

  • Your resume
  • A cover letter outlining your motivation to apply for this opportunity
  •  A statement addressing the Essential Criteria listed below
  1. Expertise and proven experience in the planning and delivery of effective information and research skills programs in a complex, multi-site environment, and advanced understanding of applicable frameworks and pedagogies.
  2.  Demonstrated expertise in research services, and knowledge of emerging trends in scholarly communication, and their impact on service delivery.
  3. Experience in strategic planning and operations management, utilising analytical, conceptual, and decision-making skills, within a complex and changing environment.
  4. Highly developed leadership capability including the ability to lead/inspire a team of professional staff to deliver exceptional performance/outcomes.
  5. Outstanding organisational skills and demonstrated ability to manage competing priorities, both autonomously and in a team environment.
  6. Outstanding communication and interpersonal skills including the capacity to build relationships that contribute to strategic and operational initiatives and priorities.

To ensure that your application receives full consideration, it's important to structure and address the selection criteria outlined in the application process. This helps us better understand your experience and suitability for the role. We appreciate your attention to this matter and look forward to reviewing your application.

Please upload your Cover Letter and response to the requested Criteria as one PDF document.

Your Cover Letter and Response to the Essential Criteria should not exceed 4 pages (approximately 2,000 words).

For specific position enquiries, please contact Lisa Ogle, Manager Academic Engagement on (02)49218621 or via email Lisa.Ogle@newcastle.edu.au

Having Difficulties? Please reach out to us: employment@newcastle.edu.au

Closing date: 30 June 2024 at 11.59pm AEST

We are excited to be Looking Ahead with you



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