At Koko Black we want to shape the way people see chocolate. It’s our responsibility, and we want to do it properly.
The first Koko Black opened in December 2003 and as luck would have it, our delight in sharing the immense pleasure and happiness of chocolate has turned into an Australian business employing 300 people across Australia.
If you love chocolate, you have come to the right place because we have an excellent and rewarding opportunity. We are looking for a passionate and driven individual to join the team as a Supervisor.
This role will involve delivering a memorable and delightful experience to all our customers as well as providing additional support for the store management team.
In addition to providing customers a great experience in retail and lounge and keeping the store immaculately presented, you will:
Open and close the store when required
Contribute to effective shift planning
Motivate, inspire and energise the team
Role model high standards of behaviour, aligned with our policy and values
Assist in training new team members
For this position barista experience is required
What are we looking for?
Experience demonstrating responsibility and ownership in the workplace (e.g. opening and closing a store)
Experience and passion for delivering outstanding customer experiences, in a hospitality or retail environment
A willingness to learn about and sell produce requiring specialist knowledge
Great communication skills
Generosity of spirit - honest, kind, giving and positive
Someone inquisitive and imaginative
What we offer
A beautiful working environment
Great team to be a part of
Delicious produce to sample!
Generous discounts on our produce range
Learning and development
If you would like to be considered for this role, click on the “Apply now” button below and send in your resume.
Please be aware shifts will include some evenings and weekends. Flexible availability is incredibly important to succeed in this role and as we are heading into a busy chocolate period full availability over Christmas and NY is required.