It’s an exciting time for Discovery Parks. Since our inception in 2004 we have experienced extensive growth. We currently own and operate over 60 parks and employ over 1100 people throughout Australia. In 2018 we acquired Top Parks. Discovery Parks and Top Parks is now Australia’s largest network of holiday Parks. In addition to operating parks, we have the GDay Rewards program – offering a community of mates exclusive deals and benefits at Australia’s largest network of holiday and workstay parks.
Located on the mid-coast of WA between Exmouth and Karratha, a 2-hour flight or 1,400km drive from Perth we are looking for an individual with strong leadership and a customer-centric and hands-on approach, with demonstrated experience in hospitality management or managing an accommodation-based business. You will be dedicated, driven, and able to ensure the delivery of exceptional guest service whilst achieving revenue targets, managing expenses and guiding the day to day work and development of a dedicated team.
The Onslow park is classed in our "work stay" category of parks and caters primarily to FIFO workers. The park consists of a gym, swimming pool, conference facilities and a 300 seat dining room with modern commercial kitchen serving full breakfast, crib lunch and buffet style dinner. There is an outside alfresco dining deck overlooking Beadon Bay and a large recreation room, licensed bar and wet mess/sports area.
We are looking for someone able to prioritise their own workload to achieve daily outcomes whilst also understanding the big picture. You will bring to the role:
Management of front office customer service team, ensuring high standards are maintained
Under the direction of the Regional Manager and with support of the marketing team, proactively plan and implement sales and marketing activities in line with customer needs
Financial management (formulating, assessing and delivering budgets/financial data)
Ongoing reporting on financial and operation progress, including the debtor management
Management and leadership of a diverse park team including administration, housekeeping, grounds and maintenance, and kitchen staff.
B2B and B2C + Local Area Marketing
Food and Beverage experience - managing costs of goods, stocktake, HACCP
Lead by example ensuring efficient management practices are employed, maintaining compliance with safety, statutory and brand standards
Contribute to developing initiatives to drive occupancy in the short to medium term
Night patrols and after hours call-outs
Skills, Knowledge and Experience
Management experience in the daily operation of a resort, mining camp or hotel-based business, with strengths in financial and business management will set you up for success. Other key skills include:
Strong analytical skills
Ability to see trends in data and provide insights into improvements
Understanding of contemporary sales and marketing principles and practices
Proficiency in social media platforms, CMS and Microsoft suite
Demonstrated experience in mentoring, coaching and developing staff
C-class (manual) drivers licence is essential
Experience in conducting business development activities and brand promotion is desirable
Tertiary or post-graduate qualifications in tourism, business, marketing, hospitality or similar disciplines is highly advantageous
We offer a salary package that provides participation in a generous manager incentive (bonus) scheme and additional employee benefits.
As a Park Manager you are required to live on site - all inclusive accommodation and utilities are provided for as part of your total remuneration package.
Prior to an offer of employment being made, candidates must provide authority for a Federal Police Clearance to disclose any criminal offences or charges. If you already have a Police Clearance valid within the last 6 months, please upload a copy to your profile.