Commercial Manager - Commissions, Segmentation and Sales Operations

Bring your ‘you’ to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. We’re better and bolder together.

TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It’s our why; our reason to exist. Now, we’re proud to be one of Australia’s leading mobile and internet providers. We’re not just redefining telco, we’re changing its course. And you play a role in that. A big one. The opportunities are plenty for those who are ready to accept the challenge.

Could that be you?

Your opportunity:

This is a high-impact opportunity to shape the commercial engine underpinning our Enterprise and Government sales business. As Commercial Manager – Commissions, Segmentation and Sales Operations, you’ll own the end-to-end framework that drives how we incentivise, segment and manage sales performance at scale.

Working cross-functionally with Sales, Finance, Operations and Product, you’ll design and deliver commission structures, lead segmentation and governance, and drive a high-quality sales reporting cadence. Your work will directly influence revenue outcomes, sales performance and strategic decision-making, ensuring our operating model is aligned, controlled and built for growth.

You'll make impact by:

Commissions Ownership and Governance 

• Own the end to end commissions framework across all channels 
• Lead annual design of commission structures and targets aligned to business strategy 
• Ensure accurate execution including calculators, clawbacks, target management and payouts 
• Run commission governance forums and maintain full auditability and control 
• Ensure commission structures drive the right sales behaviours and align to business priorities  

Segmentation and Channel Control 

• Define and enforce segmentation and channel ownership rules across the business 
• Lead monthly governance forums covering account ownership, transfers and new logo allocation 
• Provide commercial decisioning on complex ownership, transfer and channel conflicts 
• Maintain clear and scalable rules that support growth without creating conflict or inefficiency 

Sales Operations and Reporting Cadence 

• Own weekly sales cadence across reporting, insights and leadership updates 
• Ensure high quality, consistent reporting across Salesforce, Excel and executive materials 
• Drive improvements in data quality, pipeline visibility and reporting controls 

Planning, Targets and Incentive Alignment 

• Lead annual commissions planning including performance reviews and target setting 
• Drive cross functional alignment through structured workshops and stakeholder engagement 
• Present recommendations to senior leadership and secure approval 
• Own translation of approved plans into execution, including target communication 

What you’ll bring:

• Deep experience in commissions, incentives or sales operations frameworks with ownership of end-to-end design and execution 
• Strong commercial and financial acumen with ability to assess revenue, margin and behavioural impacts 
• Strong stakeholder management with ability to influence and challenge at senior levels 
• Experience in telecom or enterprise B2B environments preferred 
• 7+ years commercial, finance or pricing experience; CPA, CA or CIMA preferred  

What's in it for you?

• Flexible hybrid way of working (from home and office)
• ‘Stay Connected Mobile’ – Access to a free mobile plan
• ‘Stay Connected NBN’ – Access to a free, high‑speed NBN plan (up to 500 Mbps)
• ‘Your Leave’ - an additional 4 days of leave to be used whenever you like - every year
• Access to TPG Learning Hub platform and internal development opportunities
• Access to Corporate Partner Discounts

Come join us and build a better future. Apply today.

Don’t meet every single requirement? That’s OK! At TPG Telecom, we’re all about creating an accessible workplace where everybody feels safe to bring their authentic self to work - regardless of background. If you think this role is a great fit for you but some of the qualifications don’t align with your experience, we still encourage you to apply - you might just be the perfect candidate for a similar role with us! Learn more about life at TPG Telecom here.

TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo.

Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes.

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