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As a Digital Care Advisor, you will work as part of a team of experts to deliver support to future, existing and former customers over digital channels, including live chat, email, and social media.
Play a vital role in supporting Customer Care in developing and implementing Robotic Improvement and Robotic Process Automation to improve customer experience.
To support Customer Care in developing and implementing advanced solutions to optimise and guide customers toward digitally assisted channels.
Proactive management and growth of an assigned customer portfolio through outstanding phone-based customer service, relationship and sales excellence.
This role is responsible for capturing & presenting channel requirements, defining project scope, developing plans, processes, communication and coordinating internal and external key stake holders as required through a structured project management methodology.
This position is responsible for the overall quality, availability, and performance of the TPG Mobile network and for service performance in relation to incident, problem and change management for all aspects of the Mobile Network.
The role of the Lifecycle Marketing Manager is to continually protect and grow the customer base, measured by churn reduction, revenue growth and incremental sales.
As a Product Manager, you will be accountable for product strategy, performance and portfolio management of TPGs Mobile Private Network product line. You will own the MPN Product portfolio and scale the line of business for TPG Telecom.
We’ve only just begun, but what a beginning. In a once in a generation moment, we’ve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let
If you are thinking about a future with us, sign up to stay connected and be informed of any new opportunities.