Manager - SMB Acquisition (Telesales)

Bring your ‘you’ to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. We’re better and bolder together.

TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It’s our why; our reason to exist. Now, we’re proud to be one of Australia’s leading mobile and internet providers. We’re not just redefining telco, we’re changing its course. And you play a role in that. A big one. The opportunities are plenty for those who are ready to accept the challenge.

Could that be you?

Your opportunity:

Vodafone Business is on a mission to empower Australian organisations with cutting-edge connectivity, mobility, and digital solutions. As Manager – SMB Acquisition, you’ll play a pivotal role in driving the success of our new Telesales Acquisition team, initially leading a pod of five specialists dedicated to winning new small business customers.

This is a hands-on leadership role for someone who thrives on coaching, accountability, and performance – ensuring the team consistently engages SMB decision-makers, builds pipeline, and delivers on ambitious acquisition targets. 

You'll make impact by:

• Embed a culture of experimentation and continuous learning, encouraging the team to test new outreach formats, messaging strategies and digital channels.
• Drive consistent achievement of daily activity, weekly progress, and monthly acquisition targets.
• Drive consistent achievement of activity and acquisition targets through structured coaching, performance analytics and adaptive sales strategies.
• Monitor competitor activity and industry trends to ensure Vodafone Business remains differentiated.
• Foster a culture of collaboration, resilience, and customer-first engagement, aligned to TPG Telecom’s core values.

What you’ll bring:

• Proven track record in sales leadership, ideally in Telesales acquisition and/or Outbound environments.
• 3–5 years’ success driving B2B sales in telecommunications and technology, with hands-on experience in SMB.
• Strong background in new business acquisition (not account management).
• Demonstrated ability to coach, inspire, and drive accountability in a sales team.
• Commercially astute, comfortable with KPIs, and data-driven decision-making.

Ideally, you will also have:

• Strong communication skills, resilience, and passion for helping SMB customers succeed.
• Experience working with CRM tools (e.g., Salesforce) and structured sales reporting.
• Understanding of SMB buyer behaviour, procurement cycles and digital transformation priorities
• Ability to lead virtual teams and coach in hybrid work environments
• Understanding of SMB buyer behaviour, procurement cycles and digital transformation priorities
• Ability to lead virtual teams and coach in hybrid work environments

What's in it for you?

• Flexible hybrid way of working (from home and office)
• ‘Stay Connected Mobile’ – Access to a free mobile plan
• ‘Stay Connected NBN’ – Access to a free NBN 100 plan
• ‘Your Leave’ - an additional 4 days of leave to be used whenever you like - every year
• Access to TPG Learning Hub platform and internal development opportunities
• Access to Corporate Partner Discounts

Come join us and build a better future. Apply today.

Don’t meet every single requirement? That’s OK! At TPG Telecom, we’re all about creating an accessible workplace where everybody feels safe to bring their authentic self to work - regardless of background. If you think this role is a great fit for you but some of the qualifications don’t align with your experience, we still encourage you to apply - you might just be the perfect candidate for a similar role with us! Learn more about life at TPG Telecom here.

TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo.

Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes.

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