Category: People Experience, People Experience Operations
Two of Australia’s leading telecommunication companies, Vodafone Hutchinson Australia and TPG, have come together to form TPG Telecom Limited, combining a mobile network covering more than 22 million Australians and a fixed line network delivering exceptional performance. TPG Telecom Limited has a powerhouse of brands like Vodafone, TPG, iiNet, Internode, Lebara & AAPT committed to connecting Australians for the better.
As an HR Coordinator (known internally as People Experience Coordinator) your role is to provide effective, consistent, timely and accurate administrative support to our people, leaders and People Experience colleagues. You will provide a remarkable employee experience through contribution in all stages of an employee’s life cycle from initial offer stage, to front line People Experience advice and policy interpretation to exiting the business.
Preference for this position to be based in Adelaide, however other states considered.
Manage the generation of employment contracts for new employees and employment contract variations for existing employees as required, ensuring all work has a 24 hour turnaround wherever possible.
Handle general People Experience queries from all employees by phone and email, with a view to providing holistic, consistent and empowering advice at all times. Pass on feedback to relevant People Experience areas on what trends are coming through and what areas we may improve on (e.g. policies, systems improvements).
Work closely with People Experience Business Partners and Consultants to support the implementation of various People Experience programs.
Provide general administrative support to broader People Experience team when required.
Actively review process and procedure and suggest or implement improvement where possible to ensure continual process improvement
Develop close working relationships with People Experience Business Partners and all specialist functions within People Experience, particularly payroll.
Assist employees with their parental leave applications and act as their primary People Experience point of contact for any queries.
Assist in driving People Experience initiatives in the business as needed.
We are all responsible for taking reasonable care of our own safety and well being at work, and to avoid adversely affecting the safety and well being of another person at work.
Always be on the lookout to improve the way we work, and speak up with suggestions for a better way, with the aim of exceeding our customers’ expectations.
Plan your work and be ready to take advantage of the opportunities and risks that come with our ever-changing industry.
Protect the brand, reputation and profitability of TPG Telecom by maintaining the confidentiality, integrity and availability of its information assets and information systems.
Be familiar with policies and procedures, as well as completing any associated training, as communicated or made available on the intranet and our learning systems.
In this role you will ensure an experience for our people that is remarkable in all stages of their journey with us. From the initial offer, to front line and ongoing HR advice, policy interpretation and when they conclude their time with us as an employee.
Being successful in this role requires you to be able to multitask and operate with a high level of professional integrity. Your ability to understand and interpret information to ensure employees and managers are getting the right response first time is critical, as is a high level of attention to detail.
We are committed to attracting, developing and retaining the best people by offering a flexible, diverse and inclusive workplace where hard work is truly rewarded. You will have access to fantastic benefits, including generous leave policies, leadership development programs and opportunities to grow your career. You’ll be faced with loads of variety where no two days are ever the same in a collaborative workspace that helps drive innovation.