Compliance Assurance Specialist

Bring your ‘you’ to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. We’re better and bolder together.

TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It’s our why; our reason to exist. Now, we’re proud to be one of Australia’s leading mobile and internet providers. We’re not just redefining telco; we’re changing its course. And you play a role in that. A big one. The opportunities are plenty for those who are ready to accept the challenge.

Could that be you?

Your opportunity

As a Compliance Assurance Specialist, you will support the delivery of TPG’s Customer Operations risk and compliance frameworks through administrative, reporting and process‑improvement activities. You’ll monitor and track performance against key risk, compliance and spend targets, assess and communicate results, and contribute to improvement initiatives and awareness activities. Acting as a specialist point of contact, you’ll work within a motivated team to drive practical, innovative solutions across the business.

Responsibilities

• Perform daily, weekly, and monthly compliance tasks, including preparing reports and summary packs.
• Conduct audits on high‑risk topics and review audit accuracy completed by other teams.
• Take minutes in regular meetings and manage action tracking to ensure timely follow‑through.
• Contribute to ad hoc projects and deep‑dive analyses into emerging compliance drivers.
• Participate in business-wide improvement initiatives in collaboration with key stakeholders.
• Support ongoing compliance process reviews and identify opportunities for enhancement.

What you’ll bring

• A curious mindset with a strong desire to learn and continuously improve.
• Excellent attention to detail and a proactive approach to problem‑solving.
• Experience working with data and reporting tools such as Excel, Power BI, or similar dashboards.
• An interest in compliance, risk management, and process improvement.
• Confidence to speak up—asking questions, raising observations, and challenging constructively when needed.

What's in it for you?

• Flexible hybrid way of working (from home and office)
• ‘Stay Connected Mobile’ – Access to a free mobile plan
• ‘Stay Connected NBN’ – Access to a free NBN 100 plan
• ‘Your Leave’ - an additional 4 days of leave to be used whenever you like - every year
• Access to TPG Learning Hub platform and internal development opportunities
• Access to Corporate Partner Discounts

Come join us and build a better future. Apply today.

Don’t meet every single requirement? That’s OK! At TPG Telecom, we’re all about creating an accessible workplace where everybody feels safe to bring their authentic self to work - regardless of background. If you think this role is a great fit for you but some of the qualifications don’t align with your experience, we still encourage you to apply - you might just be the perfect candidate for a similar role with us! Learn more about life at TPG Telecom here.

TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo.

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