Water Quality Improvement Manager

Water Quality Improvement Manager

Manage drinking water quality performance & reporting and drive continuous improvements of water quality outcomes for over 5 million customers.

About the role:

As the Water Quality Improvement Manager, you'll be advocating for drinking water quality and providing technical expertise across the organisation, working collaboratively to improve stakeholder practices and procedures and drive new ways of working that impact drinking water quality.

What you will be doing:

Leadership - Lead and motivate a team of Water Quality Scientists and Analysts to drive improvements in productivity, efficiency, reporting and water quality outcomes.

• Implement strategies, monitor performance, and improve processes.
• Provide leadership support to manage water quality incidents, investigations, projects and response.

Continuous Improvement - Establish new and better ways of reporting water quality performance, actions and improvements across the business.

• Manage first-line water quality assurance activities, including IPART, internal governance, audits and quality certification requirements.
• Ensure water quality communications both internally and customer facing is accurate, effective and concise.
• Explore new technology opportunities, guiding selection and introduction to the business to delivery long term benefits.

Stakeholder engagement and collaboration -

• Work with external stakeholders including NSW Health and WaterNSW to drive the best water quality outcomes.
•  Build strategic relationships with external utility technical teams and industry bodies to facilitate information exchange for best practices.
•  Facilitate water quality risk assessments and provide technical specialist water quality advice to internal and external stakeholders.

Your Experience and Qualifications:

In addition to relevant tertiary qualifications in Engineering or Science we are looking for:

• 10 years plus experience in water operations / water quality
• Experience in driving continuous improvement and in water quality management systems
• Excellent communication, stakeholder and team management skills and experience
• Ability to challenge the status quo and drive new ideas and ways of working
• Demonstrated skills in technical report writing & review and data analysis
• Demonstrated technical capabilities that would enable water quality related diagnosis/ root cause analysis & risk assessment
• Detailed knowledge of water industry standards and guidelines.

Does this sound like you? Apply now. Closing date: Monday 2nd June at 11.59pm AEST

We support you through the application process and can modify as needed – let us know what you need. For more information, you can contact recruitment@sydneywater.com.au 

Please see the position description for the role’s full accountabilities.  

Why join us 

At Sydney Water, your work will make a real difference in people’s lives—and your own. With diverse projects and roles, you'll find ample career growth opportunities. At Sydney Water, we actively seek and celebrate diversity, equity, inclusion, and individuality., fostering a safe environment where everyone can thrive and shape impactful community projects. We offer flexible working arrangements and opportunities for career progression among our many benefits.  

Dive into Our Great Benefits: 

• Competitive Remuneration: We’ll ensure that your skills and contributions are valued and rewarded appropriately. 
• Hybrid Work Environment: We offer a hybrid work model that balances remote work and office collaboration, supporting our team's productivity and well-being. 
• Continuous Professional Growth: We will invest in your career with leadership and development programs to propel your success. 
• 24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal. 
• Discounted Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans. 
• Family First: Prioritise your family with up to 18 weeks of fully paid parental leave and a childcare allowance. 
• Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW. 
• Novated Leasing: Get in the driver's seat of your financial future with our novated lease options. 

Working at Sydney Water  

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community.  

Your personal information will be collected in accordance with LiveHire’s Terms, Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application. Please note as part of the application process, you will be asked to undergo background checks which includes a criminal history check.