Laboratory Operations Officer – Level 3

• Operation and Maintenance of Sydney Waters world class Laboratories
• Full time Fix Term Contract until the 31^st of October 2026
• Help support the Laboratory service delivery teams to shape the lifestyle of Greater Sydney
• West Ryde Location offering a competitive base salary $91,691.54 Base plus super!

About us

We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. We see the world is changing so we are changing too. Our people and their jobs are as diverse as the communities we serve.

About the role

As Laboratory Operations Officer you shall be responsible for the maintenance of Sydney Water’s World Class Laboratories and associated buildings. You will be responsible for maintaining the operations in all conditions to meet product requirements that support our customer, and our safety and efficiency outcomes.

In your new role you shall deliver the Procurement, Warehousing, Licence Compliance, Customer Engagement, Hazardous waste management, Security liaison, Fleet Resourcing and Facilities Maintenance for the business. You shall be responsible for meeting Sydney Water safety and leadership expectations in your day-to-day duties in this role.

In this role you shall perform diagnosis and resolution for process and asset issues, communicate directly between our Laboratories and Field Sampling and Testing teams, execute on site process and asset checks, as well as perform maintenance tasks.

 About you

You have relevant experience working within a Laboratory environment, and have exposure to quality, technical, environmental and safety management systems & processes within a complex working environment. You bring with you:

• Tertiary qualifications in business/ engineering / science, or mechanical / electrical / instrumentation trade qualifications or equivalent experience
• Sound computer skills particularly SAP systems, Quality systems, Microsoft Office applications and ability to learn and use customised software packages
• Proven capabilities that would enable process and asset related diagnosis and maintenance in a laboratory environment
• Demonstrated capability and commitment to improvement of customer and safety culture and efficiency outcomes
• Exposure to safety, environment and quality management systems.
• Good people skills and experience in coordinating internal and external service providers to perform maintenance and project works.
• Ability to solve asset and process issues within capability
• Valid driver's licence is essential. Forklift Licence is also required (or ability to obtain within 3 months of appointment).

Why our team like working at Sydney Water:

• Positive team culture which celebrates wins and binds together to face challenges (have we told you were the No.1 company in Australia for graduates!) 
• Flexible working arrangements, to give you fair work/life balance.
• We want your perspective and ideas to help us find better ways to delight our customers, so we encourage you to apply no matter your age, gender, or culture.
• Be part of a committed, highly skilled team who’ll appreciate what you bring to the table. You’ll set and achieve real goals and make decisions that matter, as together we help shape the lifestyle of greater Sydney.

Dive into Our Great Benefits! 

• Competitive Remuneration: We’ll ensure that your skills and contributions are valued and rewarded appropriately. 
• Continuous Professional Growth: We will invest in your career with leadership and development programs to propel your success. 
• 24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal. 
• Subsidised Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans. 
• Family First: Prioritise your family with up to 18 weeks of fully paid parental leave and a generous childcare allowance. 
• Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW. 
• Novated Leasing: Get in the driver's seat of your financial future with our novated lease options. 

At Sydney Water, we are passionate about making a difference to the lives of our customers and communities. We have a proud heritage and progressive future providing world class drinking water and services that are vital to our customers’ quality of life and safeguarding Sydney’s future. We see the world is changing, so we are changing too. 

Our vision is to create better lives through world-class services, and we believe that starts with our people. Our people and their jobs are as diverse as the communities we serve. Our diverse skills, mindsets and backgrounds work together on exciting and challenging projects that make a difference and help ensure Sydney remains one of the most iconic and liveable cities in the world.

We welcome and encourage applications from diverse backgrounds, including Frist Nations people, LGBTQIA+, people with disability, people with caring responsibilities, and people from culturally and linguistically diverse backgrounds.

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community.

We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire’s Terms, Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application

Do you think you are up for the challenge? We would love to hear from you! Please submit your resume, cover letter outlining your experiences and respond to the screening questions as part of the application. 

Application close date: Midnight Thursday the 20^th of November 2025

If you require further information regarding this vacancy, please email jay.gil@sydneywater.com.au

Please see the job profile for the role’s full accountabilities.