Product and Infrastructure Performance Insights Lead

Product & Infrastructure Performance Insights Lead

You will be responsible for leading the development and implementation of product, and infrastructure (asset and system) performance insights function that incorporates the asset performance, asset health, resilience, system health and system performance in line with product and service performance.

What you will be doing 

• Asset, System and Product performance insights: develop and produce meaningful performance insights for each asset class, infrastructure system and product, outlining current and forecast performance against agreed targets and benchmarks.
• Provide insight into operational licence, environmental protection licence and service performance, with a data-based view to alternative options to inform regulatory discussions considering risk / cost / performance and corporate objectives.
• Inform the business managers and leads with performance, risk and cost issues by integrating multiple information systems. 
• Provide insights on a monthly basis regarding performance, compliance with agreed levels of customer service and progression towards agreed goals, including reporting details of any exceptions. 

About you 

• Bachelor’s qualifications in engineering, software, data science or a related discipline, or experience deemed equivalent, with demonstrated experience and skills in development and implementation of performance framework.
• Demonstrated significant experience in business performance insights (e.g. service, system, asset and work delivery performance), couple with risk management, financial and economic analysis and using/developing related tools in decision making.
• Demonstrated Experience in developing insights for relevant products/asset classes and integrated water cycle management.
• Strong people management and leadership experience. Demonstration in forming and leading high performing teams in a positive and constructive environment to achieve management goals and objectives.
• Demonstrated experience in building BI management tools for asset management decision making
• Values- driven approach: A genuine commitment to Sydney Water’s signature behaviours and values.

Please see the position description for the role’s full accountabilities. For any additional questions please reach out to connor.may@sydneywater.com.au – Wednesday 11th Feb

Research shows that women and people of colour are less likely to apply for roles if they don’t meet every qualification. If, after reading this, you’re not sure you tick every single criteria box, but have the passion to get behind our purpose, the determination to face a challenge and a willingness to grow and learn, we think you should click that apply button anyway. We’re passionate about building a diverse and inclusive team, and love hearing from people like you. 

Why join us? 

 Dive into Our Great Benefits: 

Competitive Remuneration: We’ll ensure that your skills and contributions are valued and rewarded appropriately. 

Hybrid Work Environment: We offer a hybrid work model that balances remote work and office collaboration, supporting our team's productivity and well-being. 

Continuous Professional Growth: We will invest in your career with leadership and development programs to propel your success. 

24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal. 

Discounted Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans. 

Family First: Prioritise your family with up to 18 weeks of fully paid parental leave and a childcare allowance. 

Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW. 

Novated Leasing: Get in the driver's seat of your financial future with our novated lease options. 

 As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. 

Your personal information will be collected in accordance with LiveHire’s Terms, Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application. Please note as part of the application process, you will be asked to undergo background checks which includes a criminal history check.