Information Management Specialist – Records Management

About us 

We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. We see the world is changing so we are changing too. Our people and their jobs are as diverse as the communities we serve. 

About the role

 The Information Management Specialist – Records Management, is a member of the Information Management Centre (IMC) team. This role is responsible for improving Information Management across Sydney Water leveraging your records Management expertise to improve practices and address issues across Sydney Water. This includes:

Collaborate with process owners to develop and implement compliant information management practices including producing procedures, standards and guidelines

Provide expert advice on the efficient and compliant management of documents and records within the NSW State Records Act

 Drive and monitor the adoption, compliance to and effectiveness of the Records and Document Management practices, inform power users and process owners; refer to managers and / or review the implementation approach.

Your role will involve:

Design and implement consultancy, support and communication initiatives that build awareness and organisational capability in recordkeeping and information sharing including promoting the use of Sydney Water’s records systems. 

Conduct and report on an annual review of the Sydney Water Records Management activities (e.g. RMAT) and practices to ensure its currency and relevance to a changing business and regulatory environment.

Contribute to business change and innovation through the communication channels and the education and support of a network of key users and champions across the business.

Maintain expert knowledge and understanding of recordkeeping requirements

Prepare high level advice, reports and submissions on complex and specific recordkeeping as required by legislation and in response to Management, Board and Ministerial representations

Establish and maintain effective working relationships with internal stakeholders to provide Recordkeeping advice.

 About the candidate

Tertiary qualifications in Information Technology, Information science or Business (or experience deemed equivalent)

5 years in Information Management roles

Demonstrable record in managing, implementing, and supporting EDRMS, search and glossary technologies in a complex business environment

Experience in building and sustaining change momentum in a large organisation

 Business analysis methodologies for information solution designs

Knowledge of the State Records Act, Guidelines and Standards; Privacy and other applicable legislation as they apply to a State Owned Corporation

Knowledge of Records Management, Privacy, GIPA (Freedom of Information) and other compliance and best practice requirements.

Demonstrated ability to resolve conflict in business priorities and resources to deliver projects, expert advice and support services

 Applicants must be Australian Citizens or Permanent Residents.

Dive into Our Great Benefits: 

Competitive Remuneration: We’ll ensure that your skills and contributions are valued and rewarded appropriately. 

24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal. 

Discounted Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans. 

Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW. 

Closing date: 16^th June 2025

For more information, or to request an accommodation information, you can contact sunil.nagarajan@sydneywater.com.au

 At Sydney Water, we are passionate about making a difference to the lives of our customers and communities. We have a proud heritage and progressive future providing world class drinking water and services that are vital to our customers’ quality of life and safeguarding Sydney’s future. We see the world is changing, so we are changing too. 

 Our vision is to create better lives through world-class services, and we believe that starts with our people. Our people and their jobs are as diverse as the communities we serve. Our diverse skills, mindsets and backgrounds work together on exciting and challenging projects that make a difference and help ensure Sydney remains one of the most iconic and liveable cities in the world.

We welcome and encourage applications from diverse backgrounds, including First Nations people, LGBTQIA+ people, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, and veterans. 

 As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire’s Terms, Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application. Please see the position description for the role’s full accountabilities.