Junior ICT Systems and Support Engineer

About Quartex

Quartex delivers the indispensable tools our customers need to move and house their workforce, protect people and places from harm, and reduce operational risk.

We help large and growing companies in asset-intensive industries safely manage their people and operations while protecting their licence to operate. From flight scheduling and accommodation, to permitting, disclosures and resource governance, our customers have everything they need to Run Every Site Right™.

We are proud to be the trusted partner of leading energy and resources companies across Australia, North America, South America, Africa and beyond.

Why Join Quartex?

At Quartex, you’ll be part of a global team working on meaningful, real-world challenges, with the flexibility to work in a way that suits you.

Here’s what you can expect:

• Modern office facilities – access professional, Grade A office spaces in prime locations, designed for comfort, productivity and collaboration, with reliable infrastructure, secure systems, and dedicated support teams.
• Global exposure – collaborate with international teams and build experience with a global software company.
• Career growth – develop your skills and grow with a scaling business supporting global clients.
• Supportive culture – a collaborative team where your ideas are valued and your contributions make an impact.

About The Role

We are seeking a Junior ICT Systems and Support Engineer to join our Platform Operations team. In this role, you’ll support the availability, security, and performance of our ICT systems and infrastructure, while building your capability across a modern technology environment.

You’ll work closely with senior engineers to maintain reliable systems that underpin business operations and customer outcomes, gaining hands-on experience across cloud, endpoint management, and infrastructure support.

This role suits someone who is eager to learn, enjoys solving technical problems, and wants to develop a strong foundation in ICT systems and support.

As our newest Junior ICT Systems and Support Engineer, you’ll:

• Work within defined SLAs to triage and resolve incidents and service requests, escalating where required.
• Provide hands-on and remote support to users and the systems they rely on.
• Support administration of Microsoft 365 and assist with endpoint management using Microsoft Intune.
• Assist in troubleshooting infrastructure and system issues, contributing to root cause analysis.
• Participate in maintaining secure and reliable ICT environments, including cloud and hybrid systems.
• Identify opportunities to improve processes, documentation, and automation over time.

What You’ll Bring

We’re looking for someone who is proactive, curious, and keen to develop their technical skills. You’ll be a strong communicator who works well in a team and takes pride in delivering reliable support.

You’ll also bring:

• Foundational knowledge of Microsoft environments (Windows, Microsoft 365, Azure exposure desirable).
• Basic scripting or automation experience (e.g. PowerShell) or willingness to learn.
• Understanding of endpoint management concepts and ICT security fundamentals.
• A relevant qualification in Information Technology (or working towards one), or equivalent practical experience.

Why You’ll Love Working Here

At Quartex, we know even minor issues can lead to major problems in the industries we serve. That’s why we’re driven to help our customers get better insights, take smarter actions, and see stronger results.

You’ll join a team that:

• Focuses on our customer, tailoring solutions for real impact.
• Builds to be useful & usable, with practical, reliable software.
• Collaborates to innovate, working alongside customers to refine and enhance our products.
• Supports your growth, with mentorship and opportunities to build your technical capability.
• Stays grounded, with a deep understanding of the sectors we serve.

Next Steps

Ready to help our clients Run Every Site Right™ and grow your career while doing it? Click Apply to send us your CV.

As a Circle Back Initiative employer, we commit to responding to every applicant, because your time and application matter.