‹ Back to all jobs

Head of Risk & Resilience

LocationNorth Sydney, NSW 2060
Work TypeFull time
Positions1 Position
Job no: GGRB4
Category: Health, Safety & Environment

Head of Risk & Resilience

  • Establish and maintain the enterprise risk framework
  • Develop and maintain a resilience framework that is responsive to change
  • Key leadership role
  • Located in our North Sydney or Brisbane corporate office

About us

Pacific National (PN) is the largest private provider of diversified rail freight services in Australia. We haul a variety of freight including coal, intermodal containers, steel, and a range of bulk commodities and materials that keep the region’s economy, businesses and households running. We are a company built on solid foundations and we are incredibly proud of the essential role we continue to play supporting Australia’s supply chain. At Pacific National, we take great pride in delivering our best every day and have a relentless focus on customer service and place safety above all else.

We operate nationally with approximately 3,500 staff in over 90+ sites across Australia. We respect and care for the communities in which we operate and continue to evolve our community engagement and strengthen relationships through partnerships and investment. We are focused on reducing the carbon emissions of our business, while also enabling the reduction of carbon emissions in the broader supply chain to support the National targets.

About the role

Reporting to the Chief HSE & Sustainability Officer, The Head of Risk and Resilience is responsible for developing, implementing, and maintaining the enterprise risk framework and Resilience Framework to enable the effective and ethical management of Pacific National.

This role ensures that risk identification, assessment, mitigation, and resilience strategies align with organisational objectives and regulatory requirements.

Key accountabilities include:

  • Plan, engage and co-ordinate resources to effectively deliver the companywide risk and control assessment process, including review of key risk and control information in risk registers.
  • Develop and maintain a high-quality Resilience Framework including business resilience plans and crisis and emergency management.
  • Conduct risk assessments and scenario planning exercises to identify vulnerabilities and enhance resilience capabilities.
  • Collaborate with key stakeholders to integrate resilience into business processes and decision-making.
  • Generate regular risk reports and metrics for senior leadership and board review, highlighting key risks, mitigation efforts, and emerging threats.
  • Ensure compliance with relevant laws, regulations, and industry standards related to risk management and resilience.
  • Develop and maintain risk management policies, procedures, and frameworks, incorporating best practices and industry trends.

About you

As the Head of Risk and Resilience, you will play a crucial role in shaping our risk management strategy and ensuring compliance with the highest industry standards. You will have the ability to work both independently and in a team environment, shifting between the role of an individual contributor, team player and project manager in the context of this role’s independence.

To be successful in this role you will need:

  • Tertiary qualification in Risk Management, Accounting, Finance, or related field
  • 10+ years of operational risk and resilience experience with relevant industry experience highly desirable
  • Demonstrable experience delivering risk and risk control outcomes.
  • Experience in developing and managing Resilience Frameworks in a relevant industry.
  • Ability to collaborate effectively with stakeholders across the organisation, including senior leadership, board members, and operational teams.
  • Strategic thinking and the ability to align risk management and resilience efforts with organisational goals and objectives.
  • Experience in developing risk metrics, dashboards, and reporting mechanisms.
  • Demonstrate and maintain a high standard of integrity and professionalism

The benefits

At Pacific National we value diversity, inclusion, and the contribution of each team member. Our values underpin our commitment to create an inclusive culture where everyone is accepted and valued for who they are, enabling everyone to bring their authentic selves to work.

When you join the Pacific National team, you’ll be encouraged to take ownership of your career and we’ll be there to support you with a range of exciting initiatives including:

  • Industry leading programs focussed on your growth and career development
  • Paid parental leave up to 14 weeks, with superannuation - after only 6 months service
  • Parental benefits for birth, surrogacy, adoption, foster care, and kinship care
  • Opportunity to purchase additional annual leave
  • Flexible working arrangements (subject to business needs)
  • A focus on your mental health and wellbeing through our PeerConnect program
  • Access to our Employee Assistance Program, administered by Benestar, offering confidential counselling services for employees and their eligible family members, paid for by us at no cost to you
  • Access to Unmind, a digital platform that gives you access to tools, training and exercises that will support your mental wellbeing
  • Discounted fitness and wellbeing benefits with membership to WhereFit, our wellbeing benefits partner
  • Novated leasing and discounts on selected health insurance funds, travel, retail brands, vehicles and more

We are proud to be a WORK180 Endorsed Employer for women, and you can visit our Work180 page Pacific National | WORK180 Endorsed Employer to find out more including a list of all of our benefits and policies. 

We are seeking applicants who share our values: Make it simple, Share More, Kindness, Gratitude, Curiosity, and Own it. These values help us achieve strong connections with everyone we work with and play an important part in motivating us all to do our best work.

Do you need reasonable adjustments during the recruitment process?

If you need an adjustment in the recruitment process, please outline at the time of your application.

Closing date

Applications close on the 2nd of June 2024

Next steps

Are you ready to be part of our future?

To apply, please click on the 'Apply' button below and follow the prompts.

To find out more about Pacific National, our benefits and opportunities we offer, visit our careers page: www.pacificnational.com.au/careers        

Acknowledgement of Country

We acknowledge the Traditional Custodians of​ the land on which we work, live and rail.​ We pay respect to Elders past, present, and future and to the​ continuation of cultural, spiritual, and educational practices​ of all Aboriginal and Torres Strait Islander peoples.