Trade qualification in vehicle repair & maintenance Extensive dealership aftersales experience & technical knowledge of modern vehicle technologies.
Structured & methodical approach to diagnostic problem solving, documentation & reporting of actions & outcomes.
Track record of seeking and applying solutions where traditional methods were unable to resolve the issue.
Provision of on-site high level diagnostic assistance for escalated issues, to reduce repair times & increase customer satisfaction
Engaging directly with customers in order to reach issue conclusion including vehicle testing, operational evaluation & reporting
Support for NNZ Sales Department during new model release and internal activities
Take the lead & work collaboratively with Nissan Techline to progress technical issues seeing them from inception to resolution
Optimizing processes to ensure costs are minimized & dealer orders are fulfilled within the KPI requirements
Being the focal point for Aftersales Technical activities including direct contact from dealer staff, customers, suppliers and government agencies.
We opened our New Zealand headquarters in 1963, where we were the first Japanese brand to be assembled in NZ. We went on to manufacture cars for the next 30 years.
Nissan New Zealand is the importer/distributor of new Nissan vehicles & genuine parts with a long history within the market. The National team provides Sales, Service & Parts support to our Dealer Network of 41 authorised Dealers nationally.
ABOUT THE JOURNEY
Show Up: We light up the room.
We give our full attention and show people we’re dedicated to the cause.
We don’t delegate needlessly. We mobilise, gather momentum, and take others on the journey to success with us.
We’re Not: Me, Me, Me
Connected: Global opportunities/assignments, health and wellbeing programs & fantastic vehicle benefits.
Confidence: Develop your career with in-house programs, and online through Harvard.
Excitement: Discounted rates & 2 weeks purchased leave to name a few.
LETS POWER OUR FUTURE TOGETHER!
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