Global Partner DirectorHybrid

Who are we?  

Humanforceʼs vision is to make work easier and life better for frontline and flexible workforces. 

Humanforce provides the market leading, best-in-one human capital management (HCM) suite for frontline and flexible workforces - without compromise. Our employee centered, intelligent and compliant HCM suite is highly integrated and composable, and consists of Workforce Management (WFM), HR, Talent, Payroll, and Wellbeing.  

Humanforce has built strong foundations since its founding in 2002. We help over 2300 customers and almost 1 million employees under management in 30+ countries, across a wide range of industries, including aged, child and health care; education; hospitality; retail; local government and more. Today, we have offices across Australia, New Zealand, United Kingdom, North America and the Philippines.

Customers choose Humanforce because we enable them to deliver an exceptional employee experience, build a compelling employee value proposition, and connect the flow of the worlds talent with the growth, productivity and efficiency objectives of frontline and flexible workforces.

AI at Humanforce 

At Humanforce, we're not experimenting at the edges of AI, we're redesigning the core of how we operate. We see AI as a fundamental shift, not an incremental improvement, and we're deliberately moving toward becoming an AI-native organisation. That means rethinking how work gets done end-to-end, how we build our products, make decisions, serve customers, and scale impact. 

We're not layering AI onto old ways of working, we're redefining and reimagining our processes, tools, and team structures to take full advantage of what AI makes possible. This is a moment of real change. We're moving fast, learning in real time, and challenging assumptions about roles, workflows, and productivity. If you're motivated by transformation, not optimisation, and want to help shape how a global tech company serves its customers in an AI-first future, Humanforce is the place to do it. 

Who you are 

As Global Partner Director at Humanforce, you are a seasoned and commercially driven partnerships leader with a proven track record of building and scaling partner ecosystems in B2B SaaS. You operate at a Director level – equally comfortable shaping long-term strategy and rolling up your sleeves to execute. You know how to unlock revenue through channel, referral, and reseller networks, and you have done it at scale across multiple markets. 

You are a relationship builder at your core. You have the credibility and executive presence to engage with senior partner stakeholders, and the operational rigour to hold yourself and your partners accountable to clear bookings and ACV targets. You work seamlessly across sales, product, and customer success to align GTM execution and drive measurable business impact. 

With a global remit, you bring experience navigating different regional market conditions and know how to build scalable, repeatable partner models that work beyond a single geography. You are motivated by transformation – building something that lasts, not just managing what exists. 

 What you will do 

• Own and evolve Humanforce's global partner strategy – defining how channel, referral, reseller, and implementation partners contribute to revenue growth across ANZ and international markets. 
• Drive meaningful ACV and bookings growth through the partner channel, holding the partner program accountable to clear commercial targets. 
• Identify, recruit, and onboard high-value partners that expand Humanforce's market reach, particularly in verticals aligned to our ICP – staffing, healthcare, local government, education, and hospitality. 
• Manage and grow a portfolio of existing strategic partners, deepening engagement, improving conversion rates, and ensuring strong alignment with Humanforce's sales and GTM objectives. 
• Define and implement scalable partner engagement models – including enablement, incentive structures, co-sell motions, and joint GTM initiatives – that drive consistent, high-quality lead flow. 
• Act as the strategic interlock between Sales, Marketing, Product, and Customer Success to ensure seamless partner-to-customer experience and strong alignment on pipeline and revenue forecasts. 
• Expand Humanforce's partner footprint beyond ANZ, building scalable and repeatable models across the UK, North America, and other target regions. 
• Build the business case for partner investment, reporting on partner-sourced and partner-influenced pipeline, and communicating progress to senior leadership. 
• Develop and lead a high-performing partnerships team over time, fostering a culture of accountability, collaboration, and commercial rigour. 

What you'll need 

• Highly experienced in B2B SaaS, with significant tenure in partnerships, channel sales, or alliances leadership. 
• Proven track record of building and scaling partner programs that have materially contributed to revenue growth – not just managing existing relationships. 
• Experience operating in a global capacity, with the ability to navigate different market conditions, regulatory environments, and partner dynamics across regions. 
• Strong commercial acumen – you understand ACV, bookings, and partner-sourced vs partner-influenced pipeline, and can hold programs accountable to those metrics. 
• Executive presence and stakeholder influence – you can engage at C-level both internally and with partner organisations. 
• Ability to lead cross-functionally and operate as a trusted peer to Sales, Product, and Customer Success leadership. 
• A hands-on leadership style – you are equally effective setting strategy and executing in the field. 
• Experience building partner programs across different geographies and regulatory environments. 
• Direct experience using AI tools in your day-to-day work, or a genuine eagerness to learn how to apply them to enhance partner engagement and GTM execution.  

Some 'nice to haves' 

• Experience in HCM, WFM, payroll, or HR technology SaaS. 
• Familiarity with the staffing and recruitment agency market and how technology partnerships operate within it. 
• Experience building partner programs in high-growth or post-acquisition SaaS environments. 
• Knowledge of partner ecosystems in Humanforce's core verticals: healthcare, local government, education, hospitality, and retail. 

Our values  

• We are bold  
• We are all in  
• We are customer obsessed  
• We do what we say  
• We are good humans  

Our approach to flexibility

We are passionate about people making their own decisions about where and when they work. Our hybrid model of minimum three days a week of in office moments supports flexibility tailored to individual and team needs, empowering people to achieve their career and personal goals. 

Benefits

• A truly flexible workplace through our Flex@HF approach 
• The opportunity to be part of a fast-growing global tech company 
• A focus on learning and development through Humanforce HR 
• A generous talent referral program – know great people, be rewarded 
• 12 weeks paid parental leave for primary careers, 4 weeks for secondary 
• 4 extra days leave to focus on your wellbeing 
• Contemporary and practical Employee Assistance Program  
• A cool reward and recognition program – shout to your colleagues and earn points to spend 
• Access to our own financial wellbeing platform Thrive – including earned wage access, tools to budget and save, perks and cashback across 100s of Australian retailers 
• Fun, collaborative culture with passionate people 
• A workplace where you can genuinely improve the world of work!  

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.