We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms.
Who are we?
Humanforceʼs vision is to make work easier and life better for frontline and flexible workforces.
Humanforce provides the market leading, best-in-one human capital management (HCM) suite for frontline and flexible workforces - without compromise. Our employee centered, intelligent and compliant HCM suite is highly integrated and composable, and consists of Workforce Management (WFM), HR, Talent, Payroll, and Wellbeing.
Humanforce has built strong foundations since its founding in 2002. We help over 2300 customers and almost 1 million employees under management in 30+ countries, across a wide range of industries, including aged, child and health care; education; hospitality; retail; local government and more. Today, we have offices across Australia, New Zealand, United Kingdom, North America and the Philippines.
Customers choose Humanforce because we enable them to deliver an exceptional employee experience, build a compelling employee value proposition, and connect the flow of the worlds talent with the growth, productivity and efficiency objectives of frontline and flexible workforces.
AI at Humanforce
At Humanforce, we’re not experimenting at the edges of AI, we’re redesigning the core of how we operate. We see AI as a fundamental shift, not an incremental improvement, and we’re deliberately moving toward becoming an AI-native organisation.
That means rethinking how work gets done end-to-end, how we build our products, make decisions, serve customers, and scale impact. We’re not layering AI onto old ways of working, we’re redefining and reimagining our processes, tools, and team structures to take full advantage of what AI makes possible.
This is a moment of real change. We’re moving fast, learning in real time, and challenging assumptions about roles, workflows, and productivity. If you’re motivated by transformation, not optimisation, and want to help shape how a global tech company operates in an AI-first future, Humanforce is the place to do it.
Who you are
You are a detail-oriented and proactive Sales Coordinator who enjoys bringing structure and accuracy to commercial processes. You thrive in fast-paced environments and enjoy working closely with Sales teams to translate commercial discussions into well-structured opportunities and accurate customer quotes.
In this role, you will work closely with Business Development Representatives and Sales Representatives to support the creation and management of Opportunities and Quotes within our CRM platform. You will play a key role in ensuring the sales pipeline remains clean, accurate, and moving efficiently.
This role is ideal for someone looking to grow their career within Sales Operations, Revenue Operations, or Commercial Enablement.
What you will do
- Create and maintain Sales Opportunities within our CRM platform based on information provided by Sales Representatives
- Ensure deal data including products, pricing, customer details, close dates and stages are captured accurately
- Prepare and issue customer quotes in line with approved pricing structures and discount guidelines
- Translate commercial discussions into structured quote documentation and manage quote revisions and version control
- Support Sales Representatives in progressing deals through internal approval workflows and ensuring documentation standards are met
- Maintain pipeline data hygiene and assist with reporting on pipeline accuracy and quoting turnaround times
- Identify opportunities to improve internal sales processes, workflows, and operational efficiency
What you’ll need
- 2–3 years’ experience in a Sales Administration, Sales Support, or similar commercial support role
- Experience preparing or managing customer quotes
- Strong attention to detail with a high level of accuracy in data entry and documentation
- Experience working with CRM platforms such as HubSpot, Salesforce, or similar systems
- Strong organisational skills and the ability to manage multiple tasks in a fast-paced environment
- Excellent communication skills and the ability to collaborate effectively with Sales teams
- Direct experience using AI tools in your day-to-day work, or a strong openness and eagerness to learn how to apply them to enhance outcomes.
Some nice to have
- Experience working with quoting or CPQ tools
- Exposure to approval workflows or pricing governance processes
- Interest in pursuing a career within Sales Operations or Revenue Operations
Our values
- We are bold
- We are all in
- We are customer obsessed
- We do what we say
- We are good humans
Benefits
- A truly flexible workplace through our Flex@HF approach
- The opportunity to be part of a fast-growing global tech company
- 20 days of paid annual leave to support a healthy work-life balance
- 4 extra days leave to focus on your wellbeing
- Comprehensive HMO coverage for your health needs
- A focus on learning and development through Humanforce HR
- A generous talent referral program – know great people, be rewarded
- Contemporary and practical Employee Assistance Program
- A cool reward and recognition program – shout to your colleagues and earn points to spend
- Fun, collaborative culture with passionate people
- A workplace where you can genuinely improve the world of work!
We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.
- Published on 16 Mar 2026, 4:34 AM
