Hawaiian is a leading Western Australian property company with an extensive portfolio which includes shopping centres, office buildings and hospitality assets; throughout Western Australia.
With an innovative approach to business and strong company values, Hawaiian proudly services and supports the WA community. Through our many programs and partnerships, we aim to make a meaningful difference in the lives of people in our communities.
Our values at Hawaiian are clear. We are: Accountable, Collaborative, Passionate and Considerate. Hawaiian is proud to be a leading WA employer and we invite you to consider Hawaiian in your career journey.
An outstanding opportunity has arisen within our Suburban Shopping Centres team to undertake a 12-months full-time with the possibility of extension and\or permanency contract role of Property Manager, Suburban East.
Reporting to the Shopping Centre Portfolio Manager, this role will manage the Suburban Shopping Centre assets of Newpark Shopping Centre, Duncraig Shopping Centre and Darling Ridge in accordance with the business plans and in line with Hawaiian’s policies and procedures.
Essential duties include, but are not limited to, the following:
Develop and recommend an effective and cohesive management strategy for the asset in line with market conditions
Liaise with Shopping Centre Portfolio Manager and General Manager, Shopping Centres to ensure strategic objectives are being met
Develop strategies for achieving client retention, higher occupancy rates, add-on services to clients and marketing
Maintain and improve tenant and customer satisfaction through NPS achieving KPI’s set
Develop, implement and regularly evaluate the Business Plan
Financial, including budgeting, forecasting, reporting and management of cash flow to achieve budget
Prepare monthly, quarterly and annual reports
Effectively manage and lead on-site management teams and provide guidance as required
Effective liaison with leasing, facilities management, guest services and marketing personnel to achieve business objectives
Assist with site requirements in the delivery of CAPEX projects
Assist with the procurement of day to day R&M items and review in the appropriate management system
Undertake water management and testing in the appropriate document management system
Regular meeting with Manager, Special Projects on progress updates
Perform monthly property inspections and record the condition report with any action items and in the appropriate document management system
Attend monthly contractor inspections and record findings and action items in the appropriate document management system
Oversee the marketing functions in association with the appointed Marketing team
Improve and review property performance in all the above areas
Oversee the successful operation of the centres and maintain a high standard of presentation
Manage direct reports KPIs and deliver on own KPIs
Ensure all systems and procedures are followed and delivered in a timely manner
Manage the on-site Guest Services Manager and work with the relevant Operations Manager to ensure the property is well maintained and runs effectively
Conduct regular meetings with the on-site Guest Services Manager, Guest Services Supervisor and Operations Manager to ensure expectations are being met
Complete the critical date management and reporting, including but not limited to: option dates, last day to exercise option, lease expiry dates, bank guarantee expiry dates, rent review escalations, market review dates, executed lease status and management of unique lease terms.
Current REBA Licence
Minimum 5 years’ experience in the retail property industry
Financial reporting & debtor control experience
Computer literate with broad knowledge of Microsoft applications
CBRE MRI Pulse and Pulsetech Systems experience would be desirable.
Preferred Skills and Attributes
Ability to exercise logic and sound judgment
Strong oral communication and interpersonal skills with the ability to attend to queries and chase arrears
Strong written communication skills with the ability to maintain accurate and timely reports
Strong organisational skills, including the ability to effectively prioritise and manage multiple tasks and deadlines whilst ensuring attention to detail
Ability to work collaboratively and effectively as part of a small team environment and also show initiative and work independently when required
Demonstrated computer literacy with proficiency in a range of applications including Microsoft Office and experience using electronic databases.
Take this opportunity to advance your career with a highly successful company that believes its best investment will always be its people.
If the above describes you and you are looking for a rewarding role then please click the "Apply Now' button.