Assistant Manager - Moama Waters

About Us

G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.

The Role

Discovery, Moama Water is seeking an energetic and motivated Assistant Manager to support the day‑to‑day operations of our vibrant holiday park. This role offers the best of both worlds: office-based responsibilities combined with a hands-on, practical component that keeps you involved across all areas of park operations.

If you enjoy variety in your work, love interacting with guests and staff, and aren’t afraid to roll up your sleeves—this could be the perfect opportunity.

Why join us?

• Work in a vibrant, supportive team environment
• Opportunities for career growth across the Discovery network
• A role with genuine variety—no two days are the same
• Discounts on accommodation at over 300 G'day holiday parks
• Service recognition awards
• Employee Assistance Program

What You’ll Be Doing

Your responsibilities will include but are not limited to:

• Delivering exceptional customer service and supporting a high-quality guest experience
• Assisting with office operations including reservations, administration, reporting, and compliance
• Supporting the Park Manager with day‑to‑day park activities
• Supporting and mentoring staff across reception, housekeeping, and maintenance
• Maintaining high standards in safety, compliance, and park presentation
• Troubleshooting issues and providing practical, hands-on support across the park

What You’ll Need

• Proven experience in hospitality/accommodation management
• People leadership skills with a focus on training and development
• Strong financial management and budget oversight experience
• Tech savvy with RMS experience or similar reservations systems
• Excellent communication and interpersonal skills, with a strong customer-centric approach
• Flexibility and availability for weekend and after-hours shifts

Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children's Check specific to the state is required.

This role may require heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery.

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.