Assistant Manager - Barossa

About Us

G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.

The role

Join us at Discovery Parks - Barossa Valley, one of South Australia’s most iconic holiday destinations, and help lead an exceptional guest experience in the heart of wine country as our Assistant Manager. In this hands-on role, you will support the Park Manager with day‑to‑day operations, team leadership, and delivering outstanding guest service. No two days will be the same, with responsibilities ranging from overseeing housekeeping and coordinating maintenance to assisting at reception and ensuring every guest enjoys a memorable stay.

Why join us?

• Competitive base salary + Super + performance bonuses + bills + on-site accommodation
• Opportunity to grow your career in park management
• Diverse role with real variety in your day
• Work in a vibrant and active tourist and corporate accommodation environment

What You’ll Be Doing

As our Assistant Manager, you will play a pivotal role in supporting the Park Manager and leading day to day operations, with a particular focus on:

• Delivering exceptional customer service and supporting a high-quality guest experience
• Assisting with office operations including reservations, administration, reporting, and compliance
• Supporting the Park Manager with day‑to‑day park activities
• Supporting and mentoring staff across reception, housekeeping, and maintenance
• Maintaining high standards in safety, compliance, and park presentation
• Troubleshooting issues and providing practical, hands-on support across the park

What You’ll Need

We are looking for a superstar individual who can contribute to the smooth running of the park and who has the ability to lead park operations in the Manager's absence.

• Previous experience in tourism, hospitality, or accommodation management
• Strong leadership and communication skills
• A guest‑centric approach and a passion for delivering great experiences
• Confidence in using reservation or property management systems
• Strong organisational skills and the ability to prioritise in a fast‑paced environment
• A collaborative, hands‑on work ethic

Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children's Check specific to the state is required.

This role may require heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery.

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.