Front Office Receptionist - Swan Valley

About Us

G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.

Discovery Parks – Swan Valley has a friendly, supportive team that works closely together. We’re looking for local people who are happy to work both reception and housekeeping and want to be part of a great crew in a beautiful location.

The Role

We're looking for a friendly, reliable all-rounder to join our team in a combined role supporting both housekeeping and front office operations.

• Clean and reset guest cabins, amenities, and common areas
• Welcome guests and assist with check-ins/outs
• Manage bookings and guest accounts using our reservation system - RMS 
• Assist with general admin and maintain smooth day-to-day reception operations
• Respond to phone and email enquiries and provide local area information
• Coordinate with housekeeping to ensure cabins are guest-ready

What we look for

To be successful in this role you will have:

• Experience in housekeeping and front office hospitality roles
• Strong attention to detail and time management
• Great customer service and communication skills
• Tech savvy with RMS experience a bonus
• Flexible with rostered hours across 7 days (weekends a must)
• Current driver’s licence essential

 Benefits to You

• Discounted accommodation at over 300 G'day Group holiday parks nationally.
• Discounts with our G’day Rewards Partners
• Service recognition awards
• Access to Employee Assistance Program
• Internal promotions and opportunities

How to Apply

Are you an enthusiastic and customer-oriented individual looking for a dynamic role in the hospitality industry? APPLY NOW!  

Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children's Check specific to the state may be required.

This role may involve extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery.

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.