Job no: DBCYG
About the Role… In this role, you’ll shape results, develop leaders and elevate the customer experience.
What You’ll Lead & Achieve
- Lead & Develop High‑Performing Store Teams - Coach, inspire and build capability across Store Managers and teams, ensuring strong succession pipelines and continuous development.
- Drive Commercial Performance Across the Region - Deliver sales, wage and profit targets by analysing data, identifying opportunities, and executing initiatives that lift financial results.
- Ensure Operational Excellence & Customer Experience - Maintain consistent standards in operations, VM and omni‑channel service, ensuring every store delivers a high‑quality experience.
- Make Balanced, Values‑Led People Decisions - Apply sound judgement in performance and people decisions, balancing commercial outcomes with team wellbeing and engagement.
- Lead Change & Strengthen Stakeholder Relationships - Champion change initiatives and build strong relationships across stores, support office and key partners to drive alignment and execution.
What You’ll Bring…We’re seeking a leader with the capability and experience to drive commercial, operational and people excellence across a multi‑site retail environment.
- Similar experience in the retail industry – strong grounding in retail operations & experience managing large teams and competing priorities.
- Strong commercial acumen – able to interpret data, drive performance and influence operational delivery.
- Proven leadership capability – coaching, succession planning, performance management and overall business management.
- Excellent communication and influencing skills – able to engage, motivate and communicate with impact.
- Strategic thinking and planning capability – applying a broader lens to decisions and future planning.
- Risk management capability – ensuring safe, compliant and well‑managed operational environments.
What’s In It for You
- Influence a significant region and shape its future performance
- Partner with senior retail leaders who value your ideas
- Ongoing development and career growth opportunities
- A highly supportive culture where your impact is recognised
Ready to lead a high‑performing region? If you’re passionate about retail, energised by developing people and driven by commercial results, we’d love to hear from you. Apply today!
Our Culture of Inclusion: Super Retail Group is proud to be an equal opportunity employer. We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience.
- Published on 25 Feb 2026, 9:38 PM
