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Broker Administration OfficerFlexible

LocationSydney, NSW 2000
Work TypeFull time
Positions1 Position
  • Finance Broker
  • Personal Banker
  • Insurance Agent

Vacancy is open to applicants anywhere in Australia. Majority of role is WFH with periodic attendance to a branch if available.

Job no: CBMPF

*Vacancy is open to applicants anywhere in Australia. Majority of role is WFH with periodic attendance to a branch if available*

Since 1959, Australian Military Bank has provided members with fantastic service, great rates and competitive banking and insurance products. As a member-owned financial institution, we are all about putting members first and helping them to achieve their financial goals. We offer mortgage, consumer and credit loan facilities as well as products and services within superannuation, everyday transactions, savings, term deposits and insurance.

Your Role

The Broker Administration Officer role is responsible for a number of administrative and member fulfilment activities in support of the wider Broker Channel.

The role will be responsible for onboarding and maintenance of Brokers, members, cross selling products and other broker channel related duties such as Broker audits, commissions and assisting processing team with formal & settlement letters and overflow of Personal loan applications. 

Main responsibilities but not limited to:

  • Broker Accreditation/auditing
  • Member onboarding
  • Elula/Member connect calls
  • Insurance Sales and other cross sell
  • Other administrative duties such as
  • Formal & Post settlement task including campaign spreadsheets, payment setup
  • Certificates update for brokers
  • Loanworks maintenance
  • Commission queries and assisting on processing

About You

To be successful in this role, you will need to have: 

Technical Skills:

  • Admin guru with a keen eye for detail
  • Preferred knowledge of Demi system
  • Basic credit knowledge
  • Sales experience
  • Strong communication skills
  • Exceptional time management

Education and Qualifications

  • Previous knowledge working with brokers / aggregators
  • Previous experience as a Personal Banker
  • Credit knowledge preferred
  • Member fulfilment experience (General insurance and product knowledge)


Working with Australian Military Bank will provide you access to a great range of benefits including:

  • Staff Banking product + Services discounts
  • Novated Leasing options
  • 4 weeks Paid Parental + Purchased Leave option
  • Referral Reward Program
  • Employee Assistance Program
  • Annual Flu Shot + Blood Donor Leave
  • Polo Shirt provided
  • Service Awards

Why Us

Australian Military Bank forms an integral part of the wider Defence community. We offer our staff competitive remuneration, discounts on banking and insurance products and ongoing learning and development programs. You will be provided with training and coaching on the job to provide you with the tools to be successful in this role. Australian Military Bank provides realistic progression opportunity nationwide and the opportunity to embrace new technologies and ways of working.

 Probity check

As we are an Authorised Deposit Taking Institution, there is a requirement to complete the standard range of Credit, Police and Bankruptcy checks prior to commencement of employment.  

This is an exciting, challenging position with the opportunity to build your career with a highly trusted mutual bank. We move quickly with our interview process, if you are keen please submit your CV today!