Skills Assessment Administrator

About the role:

We're so excited to be looking for a Skills Assessment Administrator to join our friendly team! In this role, you'll be at the heart of helping migrants navigate their skills assessment journey for visa purposes. You'll work closely with applicants and migration agents, keeping things running smoothly through scheduling, caseload management, and delivering top-notch customer service to everyone you interact with — both inside and outside our organisation.

This is a full-time position with an immediate start at our Australian Trade Training College Brendale Campus, located in North Brisbane. We'd love to have you on board!

What you will bring:

• Enthusiasm for high quality customer service
• Ability to build genuine relationships within our team
• Solid administrative experience to hit the ground running
• Competency with prioritisation and managing changing workloads
• Strong attention to detail — the little things matter to you!
• A pro-active approach to problem-solving
• Sound knowledge of the Microsoft Office suite
• Exceptional interpersonal and communication skills
• A positive, can-do attitude
• A willingness to grow, learn, and expand your skills

What you can expect:

• Comprehensive on-the-job training to set you up for success
• Consideration given for a flexible start time — because we get it, life happens!
• A company laptop provided for your role
• Provision of a uniform following your probation period
• A supportive and welcoming team who genuinely want to see you thrive
• A friendly and inclusive workplace culture you'll love being part of

How to apply:

Ready to take the next step? We'd love to hear from you! To be considered for this position, please submit:

• A cover letter telling us a little about yourself and why you're a great fit
• Your current resume

Please note that applications without a cover letter will not progress, so don't forget to include one!

Interviews will commence promptly for suitable applicants, so don't wait — apply today!

We are proudly committed to supporting National Reconciliation efforts through the implementation of our Reconciliation Action Plan. We are dedicated to fostering respectful relationships and creating meaningful opportunities with Aboriginal and Torres Strait Islander peoples.