Senior Business Analyst

At Arinco, we take a quality-driven approach to professional services and project delivery. Through strong attention to detail, exceeding expectations and developing good relationships with our customers we ensure quality and care is at the heart of what we do across a wide range of mid-size, government and enterprise customers.

Working at Arinco you’ll play an integral role within the broader team, working together to:

• Focus on developing cutting-edge technologies using modern delivery principles
• Contribute to our expert status as a Microsoft Specialised Partner and winner of the 2024 Microsoft Australian Partner of the Year
• Be part of a fun, supportive team culture with passionate individuals doing great work in a flexible environment

Founded in March 2019 and headquartered in Melbourne, we are a leading technology consulting business specialising in digital transformation. Our origins are in AI, and we proudly deliver marketing-leading solutions to customers in partnership with Microsoft, as one of their top AI partners.

With 5 Microsoft partner solution designations and 10 specialisations, we are the fastest-growing strategic partner of Microsoft ANZ and the 2024 Microsoft Australian Partner of the Year Award winner. We are also among the few GitHub Verified Partners in the ANZ region.

We are currently looking for a Senior Business Analyst to join our AI Transformation practice.

What you’ll do: 

• Work closely with clients and/or project team to understand their business needs, analysing processes, and providing recommendations to improve efficiency and effectiveness through technology. 
• Analyse processes and requirements to produce detailed user stories and detailed documentation 
• Produce current state and future state workflows and user journeys 
• Collaborate with cross-functional teams, including project managers, technical specialists and senior stakeholders to ensure successful delivery of technology solutions. 
• Drive stakeholder engagement through owning, documenting and presenting detailed information and workshop facilitation. 
• Work with various technical and business teams and senior leaders as appropriate, to drive delivery based on best practices, standards, and Agile methodologies 
• Building business cases and surfacing options to bring business visions to life & provide details and insight to scope new projects 
• Ensuring technology implementations satisfy both requirements and business goals/outcomes through benefits realisation 
• Data Analysis, often simply through spreadsheet data, or other data-based tools – SQL, BI, etc. 
• Involvement with acceptance testing, testing strategy and planning 

Our ideal person will have: 

•   5+ years of experience working in agile environments on large technical projects including Cloud/Data/AI/Business transformation
• Experience working in complex projects with different stakeholders 
• Ability to define, document and assess current state processes, constraints, and risks to ensure the right problem is being solved 
• Strong knowledge of Agile practices and tools for managing requirements and backlogs, such as Jira, Confluence, etc. 
• Ability to think creatively and outside of the box 
• Working knowledge and experience in using modern collaboration tools, such as Miro and Figma 
• Highly proficient technical writing and diagramming capabilities 
• Genuine and personable communication skills 
• Exceptional stakeholder management skills 
• Analytical by nature, inquisitive, curious and with a desire to learn 
• Ideally strong MS tech stack knowledge aligned with our Arinco services

What we offer:  

• People first culture – We are an authentic and empowered crew, where everyone has a voice and we succeed together
• Crew connection – Regular squad outings, Crew musters, social interest groups and Crew events
• A focus on learning and development –Internal development initiatives and a $2,000 L&D budget for certifications, licences, conferences or anything else you need to grow
• Tech done your way - We provide a $2,500 annual allowance for you to spend on the hardware or home office equipment of your choice