•  Help residents and families feel supported from the moment they arrive, ensuring smooth, dignified experiences every day.
• Join a warm, collaborative team at Grange where you’re valued, trusted, and encouraged to bring your whole self to work.
• Enjoy flexible working arrangements, access to generous salary packaging and ongoing development opportunities with one of South Australia’s largest non-profits.

So many lives. So many ways. One you.

50,000 lives and counting.

That’s how many South Australians our people support each year.

As one of the state’s leading not-for-profits, we’re making a meaningful impact at scale. From foster care to aged care and everything in between, our services are as diverse as the people and communities we serve - and we’re growing our reach for the future.

It takes a special kind of person to work in this sector. Someone with real compassion and care. Could that person be you?

Join us as the Customer Service Coordinator and help create meaningful moments for residents and families.

What you’ll do

At our Grange home, you’ll play a pivotal role in shaping the first impressions and everyday experiences of residents, families, and visitors. As a key member of our team, you’ll directly support and mentor our Customer Service Officer, ensuring smooth admissions, confident support for families, and high-quality administrative operations that enable our care teams to focus on what matters most.

Your work will provide stability, clarity, and confidence behind the scenes—keeping systems organised, processes flowing, and people informed. You’ll be the calm, reassuring presence who ensures every interaction reflects our values of compassion, dignity, and respect.

You’ll be trusted to make a valuable impact by:

• Coordinating effective reception, administration, admission processes, and documentation.
• Leading and supporting staff to deliver exceptional customer service with care and confidence.
• Managing financial administration including invoicing, petty cash, receipting, and purchase orders.
• Supporting rostering, compliance systems, staff onboarding, and training coordination.
• Maintaining site access, key security, incident logging, and high-quality record management.

What you’ll bring

To thrive in this role, you will have:

• Experience delivering excellent customer service within complex or sensitive environments.
• Strong administration skills, high accuracy, and confidence using Microsoft Office.
• Leadership capability, sound decision-making skills, and the ability to manage competing priorities.
• Experience liaising with diverse stakeholders and handling confidential information respectfully.

We would also love you to have:

• Certificate III in Business Administration or equivalent experience.
• Experience in aged care, health, community services, or similar customer-focused settings.
• Confidence supporting compliance processes, complaint handling, or staff training coordination.
• A collaborative, values-aligned approach and a passion for creating positive experiences for others.

Why AnglicareSA?

Your contribution here matters. We want you to see your impact every day, and we want you to feel valued for it.

Here’s what you can expect in your career at AnglicareSA:

● So many lives, right here in SA: Our ripple effect starts with you. Whatever your role, you’ll help find a way forward for the communities you live in and care about. That’s something to be proud of.

● So many ways, for our clients and you: We support those in need in so many ways. For you, that means real opportunity to gain new knowledge and experiences and to explore the many pathways a career in our sector can take.

● So much compassion, and a place to belong: At AnglicareSA, you’ll never feel alone. You’ll lean on and learn from genuine people driven to do good, and you’ll build relationships that last a lifetime.

More to enjoy:

● Make your pay go further with salary packaging options, including novated leasing, plus savings on health insurance, motor vehicles, opticians, pharmacy and gym memberships

● Find a better balance with flexible work options, including working from home, part-time work, compressed working weeks and flexible working hours for some roles

● Grow your skills and career with learning programs, professional development pathways, and education assistance

● Live and work well with our employee wellbeing program, confidential employee assistance program, chaplaincy services, domestic and family violence support, and more

● Put your family first with paid parental leave (including superannuation), personal leave to care for family members and additional unpaid leave for caring responsibilities

Our impact starts with you

Join AnglicareSA, and help us change lives and communities.

To apply, simply click the “Apply” button and submit your application by 9.00am on Friday, 5th December 2025*(direct applications only, no agencies please).

*Please note: Interested applicants are encouraged to apply as soon as possible, as interviews and appointments may occur prior to the closing date.

For more information, please contact Helena, Recruitment Manager, at helena.maniero@anglicaresa.com.au Please note we do not accept applications via email.

At AnglicareSA, we proudly and gratefully bring together a team that is truly diverse - from lived experiences, to skills and knowledge, to perspectives and personality. We value the benefits this brings to the people who work with us and the communities we serve, and we strive to create a place where everyone - regardless of background and ability - feels they belong. If you require any accommodations to fully participate in our recruitment process, we welcome you to let us know.

We are committed to the employment of First Nations people. Please visit our website for details on our Aboriginal Services and to access AnglicareSA’s Reconciliation Action Plan.

AnglicareSA is committed to a secure and transparent recruitment process that prioritises the safety of all applicants. We will never request payment, bank account details, or personal identification documents during the early stages of recruitment. Proof of identity may be requested later as part of standard pre-employment checks. To verify the legitimacy of this job advertisement, please refer to our official website or contact our recruitment team directly.