Wellness Centre Co-ordinator and Administrative Officer

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• 2-year fixed term position
• Part time position (30.4 hours per fortnight)
• Managers and Administrative Workers Grade 3 Level 1 (HS3)
• Located The Alfred
• Great staff benefits! 5 weeks annual leave and salary packaging

The Department – Alfred Cancer, Integrative Oncology & Wellness Centre (outpatient service)

The Integrative Oncology and Wellness Centre at Alfred Cancer provides whole-person, supportive cancer care. Working alongside conventional cancer treatment, the service provides evidence-based supportive therapies, practical guidance, education and psychosocial support to help patients and their families live as well as possible throughout their cancer experience.

Our multidisciplinary approach brings together a range of health professionals to address the emotional, social, physical and practical needs of people affected by cancer, with a strong focus on health, wellbeing and quality of life.

The purpose-built Wellness Centre located in the Paula Fox Melanoma and Cancer Centre, provides a welcoming and safe environment for patients and their families to access our services and participate in a range of therapies and group programs. Our clinicians, administrative staff and volunteers work collaboratively to ensure programs are well coordinated, accessible and responsive to the supportive needs of all patients and carers accessing Alfred Cancer.

You will be joining a friendly, collaborative and supportive team committed to creating a positive experience for every patient and family who accesses the Centre.

The Role

We are looking for a warm, approachable and highly organised Wellness Centre Co-ordination and Administrative Officer to join our Integrative Oncology and Wellness Centre team in this 0.4 part-time position.

Often one of the first points of contact for our patients and families, you will play an important role in creating a welcoming, inclusive and supportive environment. You will work closely with clinicians, administrative colleagues, volunteers and other stakeholders to coordinate the day-to-day activities of the Wellness Centre and help patients access the programs and services available to them.

Your responsibilities will include coordinating patient appointments and program registrations, responding to phone and email enquiries, supporting group programs, coordinating volunteers, maintaining program information and resources, assisting with newsletters and promotional materials, and supporting data collection and reporting.

You will also work closely with the Operations Manager and broader team to promote the Centre's programs and ensure they remain visible, accessible and responsive to the needs of patients and carers.

We are looking for someone who genuinely enjoys helping people. You will be friendly, calm and confident in your communication, enjoy being part of a multidisciplinary team and have the organisational skills to keep multiple activities moving. You will be comfortable working autonomously when required while also being someone who naturally collaborates, communicates and contributes to a positive team culture.

Experience and Qualifications Required

To be successful in this role, you will have the following skills/competencies:

• At least three years' experience working within a healthcare setting, together with a vocational or tertiary qualification in administration or another qualification relevant to the role.
• Excellent interpersonal, written and verbal communication skills, with a warm, patient-centred approach and the ability to communicate sensitively and professionally with patients, families, clinicians, volunteers and stakeholders from diverse backgrounds.
• Strong administration, reception and organisational skills, including experience managing appointments, enquiries, program bookings and competing priorities with a high level of accuracy and attention to detail.
• Demonstrated initiative and ability to work both independently and collaboratively, with strong problem-solving skills and a genuine commitment to teamwork and providing an excellent patient experience.
• High-level IT capability, including Microsoft Office 365 and experience with health information and communication systems, together with an understanding of medical terminology, confidentiality and privacy requirements within healthcare.
• Experience coordinating or supervising volunteers, supporting a health clinic or reception area, developing promotional materials, or maintaining website content would be highly regarded.

Staff Benefits

Join a welcoming and supportive multidisciplinary team where your contribution will directly help create a positive experience for people affected by cancer and their families.

• Salary packaging & novated leasing through Maxxia
• Onsite car & bike parking opportunities, deducted pre-tax!! *subject to availability
• Access for you and your family to an extensive network of health and fitness facilities through Fitness Passport membership
• Enjoy excellent onsite fitness facilities at The Alfred via ProSport (pre-tax memberships)
• Childcare services at The Alfred managed by KU Children’s Services

Please include a cover letter outlining your relevant experience and what you would bring to the Integrative Oncology and Wellness Centre team, together with your current CV.

If applicable, please specify specific requirements that you require in your cover letter or CV.

For enquiries regarding this position, please contact Nicole Jackson, Manager, Integrative Oncology and Wellness Centre, Alfred Cancer on 0457 639 721 or n.jackson@alfred.org.au

Applications close 11pm AEST, Monday 19th October 2026.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.