Senior carer peer worker (level 4 - residential eating disorders)

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Permanent, Part-time (48 hours per fortnight) 
• Lived Experience Worker Level 4 
• Located in Armadale
• Regular supervision and frequent opportunities for professional development
• Great staff benefits!

The Department

Alfred Mental & Addiction Health (AMAH) is responsible for the operation of services which focus on people with a mental illness residing in the Inner Southeastern area of Melbourne.

Ngamai Wilam is a 12-bed residential eating disorder treatment facility in Armadale. Jointly funded by the Australian Federal Government and the Victorian Government, this specialist service is managed by Alfred Care Group.

Ngamai Wilam provides 24/7 trauma-informed, recovery-focused care in a gender-inclusive, home-like therapeutic environment. With a strong emphasis on family and chosen supports, the service is dedicated to long-term recovery and person-centred care.

As part of AMAH Statewide Services, alongside WREN (Women’s Recovery Network), Ngamai Wilam is at the forefront of innovative mental health care, integrating Open Dialogue principles to promote collaborative and holistic recovery.

The Role

The Senior Carer Peer worker will play a critical role in supporting families and carers of individuals with eating disorders in Nagami Wilam. The incumbent will draw from their carer lived experience of supporting someone with an eating disorder to offer guidance, peer support, and foster connection within the therapeutic environment. This role focuses on helping carers navigate the challenges associated with supporting a loved one through the recovery process and collaborates closely with the multidisciplinary team, offering emotional and practical support to carers, empowering them to support their loved one's recovery journey while maintaining their own well-being.

The role involves both individual and group support for carers, providing a safe space to share experiences, build resilience, and develop a healthy approach to supporting recovery. You will also play an essential role in educating carers about eating disorders and treatment, helping them manage their emotional responses and support their loved ones effectively.

Support and supervision of the Carer Peer  Workers is provided by the Manager, Carer Lived Experience Workforce Development

About You

Using your carer lived experience, you will provide direct peer support to build positive connections with families and carers to support their wellbeing and improve engagement and self-care.

Essential

• Lived experience as a carer of an individual with an eating disorder, with a thorough understanding of the unique challenges carers face.
• At least 2 years of direct work experience providing carer peer support, either in a professional or volunteer capacity, particularly in the context of eating disorders.
• Australian working rights and current influenza vaccination
• Be willing to complete a police check

Desirable

• Experience working collaboratively with individuals and groups to build and maintain effective relationships within multidisciplinary teams.
• Experience facilitating groups or support sessions focused on the carer experience and family support.
• Formal qualifications, such as Certificate IV in Mental Health Peer Work or Intentional Peer Support Core Training, are desirable but not mandatory.

Staff Benefits

• Salary packaging & novated leasing through Maxxia
• Onsite car (subject to availability) and bike parking opportunities
• Fantastic onsite fitness facilities nearby at The Alfred through ProSport health and fitness
• Childcare services nearby at The Alfred managed by KU Children’s Services
• Close to public transport and cafes

If applicable, please specify specific requirements that you require in your cover letter or CV.

For enquiries regarding this position, please contact Jessie Norie, Team Leader Peer Work Statewide Services at j.norie@alfred.org.au

Applications close at 11pm AEST, Thursday 28th May 2026.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.