Wellness Centre Administration Officer

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. On 1 January 2026, Alfred Health will come together with Kooweerup Regional Health Service, Peninsula Health, Bass Coast Health and Gippsland Southern Health Service to create Bayside Health, a newly merged health service with more than 22,000 employees caring for a community of over 1.2 million Victorians. The new health service will provide people with the best possible care with services that support them throughout their lives. The merger will also strengthen our workforce, providing new training, education and career opportunities. Subject to final approval on 1 January 2026, all employees from the five health services will transfer to Bayside Health.

• 2-year fixed term appointment until 26 November 2027, with potential for ongoing permanent role
• Part time (45.6 hrs per fortnight)
• Located at The Alfred, Paula Fox Melanoma and Cancer Centre
• Managers and Administrative Workers Grade 2 Level 1 (HS2)
• Great Staff Benefits!

The Department

The Alfred Cancer Program is responsible for the overall delivery of a comprehensive cancer service which involves a number of clinical areas and units including; Medical Oncology, Clinical Haematology, Bone Marrow Transplant, Apheresis, State-wide Haemophilia Service, Radiation Oncology, Palliative Care and the Victorian Melanoma Service. Alfred Health delivers a comprehensive suite of services which involves a range of diagnostic services, surgical, radiation and oncology therapies. This now includes the Integrative Oncology Unit and Wellness Centre, established in 2024 to provide evidence-based supportive care for cancer patients.

Join Our Team: Part-Time Wellness Centre Administration Officer wanted for Integrative Oncology Unit!

Are you a compassionate and organised professional with a passion for working in healthcare administration?  We have a unique opportunity for you to make a meaningful impact in the lives of patients and families at Alfred Cancer. This position is available to commence now and is based in an outpatient setting in the world-class Wellness Centre at the Paula Fox Melanoma and Cancer Centre.

About Us

Our Integrative Oncology Unit and Wellness Centre is committed to providing comprehensive care that addresses the physical, emotional, and psychological needs of our patients. We combine supportive cancer treatment with holistic approaches to support our patients' well-being throughout their treatment and beyond.

Your Role

We are seeking a friendly, compassionate, and highly organised Administration Officer to join our dynamic team. This role is central to ensuring the smooth operation of the Wellness Centre and providing administrative support to the Integrative Oncology healthcare team. As this is a patient-facing role, the successful candidate will demonstrate excellent interpersonal skills, a warm and professional manner, and a strong commitment to creating a positive experience for patients and families.

Key Responsibilities

• Oversee daily operations of the Wellness Centre, ensuring a welcoming and supportive environment
• Provide information about available health and wellbeing programs to patients attending the Wellness Centre. (in person, via email and by phone)
• Provide general administrative support including managing supplies and consumables
• Schedule and manage bookings for Mind-Body Program classes and Education group sessions.
• Schedule individual clinical appointments and provide support to the Integrative Oncology staff including nursing, allied health staff and complementary practitioners
• Provide IT administrative support to the Integrative Oncology team, including managing patient appointments, handling all modes of patient correspondence
• Assist with the preparation of meeting minutes, reports, presentations, and other documentation as required
• Support the organisation of meetings and events, including materials and logistics
• Maintain accurate and confidential patient information in compliance with hospital policies

Qualifications and Experience Required

• Qualifications: Vocational or tertiary qualification in Business Administration, Health Administration, or a related field is preferred
• Experience: Experience working in a healthcare, medical reception or wellness setting
• Skills: Excellent organisational and multitasking skills with strong attention to detail
• Digital Proficiency: Comfortable using CANVA and other digital platforms, including social media, to help promote unit activities and outcomes
• Software Knowledge: High level of proficiency in IT applications including Microsoft Office Suite (Word, Excel, Outlook, Teams), and familiarity with electronic medical records
• Communication: Exceptional verbal and written communication skills, with a compassionate and professional approach
• Teamwork: Ability to work independently and collaboratively in a team environment
• Personal qualities: Positive attitude, empathy and a genuine commitment to helping others

Staff Benefits

• A supportive and dynamic work environment within a leading public hospital
• Opportunities for professional development and continued learning
• Part-time hours to balance your work and personal life. Family friendly hours available
• The chance to make a real difference in patients' lives
• Salary packaging & novated leasing through Maxxia
• Flexible health insurance coverage through HCF Health Insurance
• Onsite car & bike parking opportunities, deducted pre-tax!!
• Fantastic onsite fitness facilities at The Alfred through ProSport health and fitness
• Childcare services at The Alfred managed by KU Children’s Services

If you’re ready to bring your skills and passion to our Integrative Oncology Unit and Wellness Centre, we’d love to hear from you! Australian residency is required.

Please apply online with your CV and a cover letter.

If applicable, please specify specific requirements that you require in your cover letter or CV.

For enquiries regarding this role, please contact Nicole Jackson, Manager Integrative Oncology and Wellness Centre - n.jackson@alfred.org.au or mat.brown@alfred.org.au

Applications close 11pm AEDT, Friday 31st October 2025.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au